# MailJet | Unable to connect

**URL:** <https://forum.mautic.org/t/mailjet-unable-to-connect/7400>\
**Category:** Product Support\
**Created:** [February 7, 2017, 12:30am UTC](https://forum.mautic.org/t/mailjet-unable-to-connect/7400 "2017-02-07T00:30:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![drluisbarrios](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/drluisbarrios/32/139_2.png) [@drluisbarrios](https://forum.mautic.org/u/drluisbarrios)\
**Post date:** [February 7, 2017, 12:30am UTC](https://forum.mautic.org/t/mailjet-unable-to-connect/7400/1 "2017-02-07T00:30:31Z")

</div>

Hello,  
  
I decide to use **MailJet** as SMTP but i’m having issues with the integration.  
  
Check the pic please and tell me what is wrong.

- The white space are my server domain and api numbers  
  
  
  
I ask to _Mailjet_ support and they’re asking me  
  
  

1. What is the port number that you are using  
2. What is the encryption you are using (SSL/TLS) or is there no encryption  
3. Can you please verify that the proper and full length API secret is used  
  
  
  
**Thanks in advance!**  
  
  
  
  
  
 ![mailjet.jpg](https://s24.postimg.org/wgkgqbddx/mailjet.jpg)

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<div class="post-metadata">

**Author:** ![drluisbarrios](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/drluisbarrios/32/139_2.png) [@drluisbarrios](https://forum.mautic.org/u/drluisbarrios)\
**Post date:** [February 7, 2017, 12:30am UTC](https://forum.mautic.org/t/mailjet-unable-to-connect/7400/2 "2017-02-07T00:30:31Z")

</div>

Hello,  
I decide to use MailJet as SMTP but i’m having issues with the integration.  
Check the pic please and tell me what is wrong.

- The white space are my server domain and api numbers

I ask to Mailjet support and they’re asking me

1. What is the port number that you are using
2. What is the encryption you are using (SSL/TLS) or is there no encryption
3. Can you please verify that the proper and full length API secret is used

Thanks in advance!

![](https://s24.postimg.org/wgkgqbddx/mailjet.jpg)

---

<div class="post-metadata">

**Author:** ![drluisbarrios](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/drluisbarrios/32/139_2.png) [@drluisbarrios](https://forum.mautic.org/u/drluisbarrios)\
**Post date:** [February 7, 2017, 12:35am UTC](https://forum.mautic.org/t/mailjet-unable-to-connect/7400/3 "2017-02-07T00:35:50Z")

</div>

I fixed by doing this

Thanks @amagdy

![](https://cloud.githubusercontent.com/assets/22257012/18983251/f311e2c2-86eb-11e6-808b-f8c1a6d44080.JPG)