# Mailjet Webhook doesn't work

**URL:** <https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [September 9, 2021, 1:00pm UTC](https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796 "2021-09-09T13:00:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![clickpiu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/clickpiu/32/2043_2.png) [@clickpiu](https://forum.mautic.org/u/clickpiu)\
**Post date:** [September 9, 2021, 1:00pm UTC](https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796/1 "2021-09-09T13:00:39Z")

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**Your software**  
_My PHP version is_ : 7.3  
_MariaDB version is_ (delete as applicable):

**Updating/Installing Errors**  
_I am_: Installing  
_installing via_ : Web

_These errors are showing in the installer_ : None

_These errors are showing in the Mautic log_ : None

**Your problem**  
_My problem is_  
I try to implement in Mautic 4.0 the MailJet webhook as described in the documentation:

> **[Bounce management](https://docs.mautic.org/en/channels/emails/bounce-management?_ga=2.86317080.1214972952.1631109130-1425942513.1625500198)**
>
> . Monitored Email. Since version 1.2.0 Mautic has provided a feature which allows monitoring of IMAP accounts to detect bounced emails and unsubscribe requests.Note that Mautic makes use of append email addresses. The returnpath or the...

but when I click on “Send” in the Mailjet control panel it gives me a error:

**KO, Please check your URL**

_Steps I have tried to fix the problem_ :

1. I double check the documentation and the url and everything is correct
2. I check by FTP if there is the url [https://mautic.example.com/mailer/mailjet/callback](https://mautic.example.com/mailer/mailjet/callback) and there isn’t
3. I try to navigate to the url and it gives me an error.

Is it possible that in Mautic 4.0 the url is changed?

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<div class="post-metadata">

**Author:** ![iparker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iparker/32/1936_2.png) [@iparker](https://forum.mautic.org/u/iparker)\
**Post date:** [November 13, 2021, 3:41pm UTC](https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796/2 "2021-11-13T15:41:44Z")

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Hello,

do you solved this problem?

I have the same problem in my mautic, and I also have this error in mautic 3.3.1.

Best regards,

Timo