# Mails are not displaying images

**URL:** <https://forum.mautic.org/t/mails-are-not-displaying-images/13933>\
**Category:** Product Support\
**Created:** [April 16, 2020, 4:45pm UTC](https://forum.mautic.org/t/mails-are-not-displaying-images/13933 "2020-04-16T16:45:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![vmcasique](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vmcasique/32/1663_2.png) [@vmcasique](https://forum.mautic.org/u/vmcasique)\
**Post date:** [April 16, 2020, 4:45pm UTC](https://forum.mautic.org/t/mails-are-not-displaying-images/13933/1 "2020-04-16T16:45:58Z")

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**Your software**  
My Mautic version is: Mautic 2.16  
My PHP version is: PHP Version 7.1.24

**Your problem**  
My problem is: When I sent emails, they are no displaying the images

These errors are showing in the log:  
[2020-04-16 14:55:02] mautic.ERROR: CAMPAIGN: Determining interval scheduled failed with “DateInterval::\_\_construct(): Unknown or bad format (PTM)”    
[2020-04-16 14:55:02] mautic.ERROR: CAMPAIGN:    
[2020-04-16 14:55:04] mautic.WARNING: PHP Warning - preg\_match(): Compilation failed: nothing to repeat at offset 14 - in file /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Entity/IpAddress.php - at line 204 {“ip”:“66.249.64.\*\*\*”}   
[2020-04-16 14:55:04] mautic.WARNING: PHP Warning - preg\_match(): Compilation failed: nothing to repea

Steps I have tried to fix the problem:

Update Mautic version  
Create new email  
Test incognito  
Modifiying hmtl images name