# Major Problems that need to be fixed now - during installation **URL:** \ **Category:** Product Support\ **Created:** [November 10, 2016, 2:50pm UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501 "2016-11-10T14:50:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![staveatchantry](https://avatars.discourse-cdn.com/v4/letter/s/71c47a/32.png) [@staveatchantry](https://forum.mautic.org/u/staveatchantry)\ **Post date:** [November 10, 2016, 2:50pm UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/1 "2016-11-10T14:50:59Z")
Hi Installing Mautic on a Heart Internet Server, our site is on Wordpress. Heart are running PHP 5.5 but i get a ‘Major Problem’ notification after installing the database and the Mautic files and can’t get passed it. ![Capture.jpg](http://chantry.marketing/wp-content/uploads/2016/11/Capture.jpg) PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. Since I don’t have 5.6 how do i get passed this? Thanks in advance Steve ---
**Author:** ![staveatchantry](https://avatars.discourse-cdn.com/v4/letter/s/71c47a/32.png) [@staveatchantry](https://forum.mautic.org/u/staveatchantry)\ **Post date:** [November 10, 2016, 2:50pm UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/2 "2016-11-10T14:50:59Z")
Hi Installing Mautic on a Heart Internet Server, our site is on Wordpress. Heart are running PHP 5.5 but i get a ‘Major Problem’ notification after installing the database and the Mautic files and can’t get passed it. ![](http://chantry.marketing/wp-content/uploads/2016/11/Capture.jpg) PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. Since I don’t have 5.6 how do i get passed this? Thanks in advance Steve ---
**Author:** ![esteowen](https://avatars.discourse-cdn.com/v4/letter/e/22d042/32.png) [@esteowen](https://forum.mautic.org/u/esteowen)\ **Post date:** [December 13, 2016, 12:31am UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/3 "2016-12-13T00:31:51Z")
Hi, Steve… I’d like to ask you if you found a solution for this issue… I’m facing the same message, althow not on a WordPress site, just on a Linux server with cPanel. Any advice? ---
**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\ **Post date:** [December 13, 2016, 12:41am UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/4 "2016-12-13T00:41:08Z")
Hey @staveatchantry – not sure you can “get past” it without upgrading your PHP version, since version [5.6 is a requirement for Mautic](https://www.mautic.org/download/requirements/). Might try reaching out to your hosting company to ask about upgrading your PHP version (or search their support docs and try it yourself). ---
**Author:** ![esteowen](https://avatars.discourse-cdn.com/v4/letter/e/22d042/32.png) [@esteowen](https://forum.mautic.org/u/esteowen)\ **Post date:** [December 13, 2016, 1:45am UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/5 "2016-12-13T01:45:41Z")
Well, but I have PHP 5.6 and I’m getting the same message!!! ---
**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\ **Post date:** [December 13, 2016, 2:23am UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501/6 "2016-12-13T02:23:49Z")
@esteowen You will still need fix the error (add the line to your php.ini file) – just having PHP 5.6 doesn’t mean it’s automatically fixed.