# Mandrill Webhook - URL not recognised **URL:** \ **Category:** Product Support\ **Created:** [June 10, 2015, 7:40am UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938 "2015-06-10T07:40:17Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![wbuist](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wbuist/32/21_2.png) [@wbuist](https://forum.mautic.org/u/wbuist)\ **Post date:** [June 10, 2015, 7:40am UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/1 "2015-06-10T07:40:17Z")
I’m trying to set up the Mandrill web hook but the URL [Myinstall]/mailer/mandrill/callback reports as 'we could not verify the URL when I try to set it up in Mandrill. Any ideas? ---
**Author:** ![wbuist](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wbuist/32/21_2.png) [@wbuist](https://forum.mautic.org/u/wbuist)\ **Post date:** [June 10, 2015, 7:40am UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/2 "2015-06-10T07:40:17Z")
I’m trying to set up the Mandrill web hook but the URL [Myinstall]/mailer/mandrill/callback reports as 'we could not verify the URL when I try to set it up in Mandrill. Any ideas? ---
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [June 10, 2015, 1:52pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/3 "2015-06-10T13:52:27Z")
Hi Wim, Is Mandrill configured as the mail transport in Mautic’s Configuration and has a successful connection? What happens if you browse directly to your [Myinstall]/mailer/mandrill/callback URL? I just tested it with my own and got a success post from Mandrill. Thanks! Alan ---
**Author:** ![wbuist](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wbuist/32/21_2.png) [@wbuist](https://forum.mautic.org/u/wbuist)\ **Post date:** [June 10, 2015, 3:15pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/4 "2015-06-10T15:15:50Z")
Hi Alan Yes Mandrill is configured and sending mail OK I get a 404 error if I navigate direct to that page. Thanks Alan ---
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [June 10, 2015, 7:45pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/5 "2015-06-10T19:45:21Z")
I’m wondering if somehow the routes didn’t build right. Maybe try deleting app/cache/prod to force the cached routes to be rebuilt. You should be getting a simple ‘success’ output when the URL is working. ---
**Author:** ![wbuist](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wbuist/32/21_2.png) [@wbuist](https://forum.mautic.org/u/wbuist)\ **Post date:** [June 10, 2015, 9:55pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/6 "2015-06-10T21:55:28Z")
A brilliant bit of detective work Alan, Sir. Thank you - that’s fixed it. ---
**Author:** ![brunosette](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@brunosette](https://forum.mautic.org/u/brunosette)\ **Post date:** [August 4, 2015, 2:04am UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/7 "2015-08-04T02:04:27Z")
I tried to use the mandrill webhook with no success… the [Myinstall]/mailer/mandrill/callback gets a 404 error. I did delete the app/cache/prod folder but it didn’t work either. ---
**Author:** ![dobesv](https://avatars.discourse-cdn.com/v4/letter/d/2acd7d/32.png) [@dobesv](https://forum.mautic.org/u/dobesv)\ **Post date:** [August 4, 2015, 5:26pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/8 "2015-08-04T17:26:15Z")
I think you also have to be using a more bleeding edge build of Mautic, this feature isn’t in any of the public releases, right? ---
**Author:** ![brunosette](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@brunosette](https://forum.mautic.org/u/brunosette)\ **Post date:** [August 6, 2015, 3:42am UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/9 "2015-08-06T03:42:51Z")
I don’t know @dobesv . ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/mandrill-webhook-url-not-recognised/1938/10 "2020-02-02T22:58:52Z")
Closed on February 2, 2020, 10:58pm UTC