# Mauter launcher error keeps repeating **URL:** \ **Category:** Product Support\ **Created:** [July 19, 2017, 8:05pm UTC](https://forum.mautic.org/t/mauter-launcher-error-keeps-repeating/8999 "2017-07-19T20:05:01Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![RVG](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@RVG](https://forum.mautic.org/u/RVG)\ **Post date:** [July 19, 2017, 8:05pm UTC](https://forum.mautic.org/t/mauter-launcher-error-keeps-repeating/8999/1 "2017-07-19T20:05:01Z")
I am trying to install mauter onto my website. I have gotten to the point where I launch the installer, but I get an error that tells me to add ‘always\_populate\_raw\_post\_data = -1’ to my php.ini. So, I had my website team add that phrase to my PHP Version 5.6.30 php.info and then restart my system. The instructions say ‘restart my web server’. So, I do that three separate times and the same error comes up. It already show that phrase in my Core of the php.ini. So, where am I going wrong, here? I keep getting this error when I try to launch mauter. Your help is greatly appreciated. The actual verbage in the error is: Mautic Installation - Environment Check Major Problems that need to be fixed now We have detected 1 major problems. You must fix them before continuing: PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. ---
**Author:** ![RVG](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@RVG](https://forum.mautic.org/u/RVG)\ **Post date:** [July 19, 2017, 8:05pm UTC](https://forum.mautic.org/t/mauter-launcher-error-keeps-repeating/8999/2 "2017-07-19T20:05:01Z")
I am trying to install mauter onto my website. I have gotten to the point where I launch the installer, but I get an error that tells me to add ‘always\_populate\_raw\_post\_data = -1’ to my php.ini. So, I had my website team add that phrase to my PHP Version 5.6.30 php.info and then restart my system. The instructions say ‘restart my web server’. So, I do that three separate times and the same error comes up. It already show that phrase in my Core of the php.ini. So, where am I going wrong, here? I keep getting this error when I try to launch mauter. Your help is greatly appreciated. The actual verbage in the error is: Mautic Installation - Environment Check Major Problems that need to be fixed now We have detected 1 major problems. You must fix them before continuing: PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. ---
**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Post date:** [July 24, 2017, 3:18am UTC](https://forum.mautic.org/t/mauter-launcher-error-keeps-repeating/8999/3 "2017-07-24T03:18:45Z")
So given the error message you are getting, what is the server configuration you are using? BTW - you know the product is called ‘mautic’, not ‘mauter’?