# Mautic 1.x -\> 2.1.1 & Emails.

**URL:** https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271
**Category:** Product Support
**Created:** [September 9, 2016, 12:36am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271 "2016-09-09T00:36:33Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![brendanm](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@brendanm](https://forum.mautic.org/u/brendanm)
#### Post date: [September 9, 2016, 12:36am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/1 "2016-09-09T00:36:33Z")

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We’ve been holding off upgrading for several months due to a very active marketing period, but I’m now testing 2.1.1 on our dev environment to iron out the kinks before pushing to the live server.  
  
  
  
We use mautic to provide CMS & email auto responses for several websites and have many custom email templates as a result.  
  
  
  
Non of these seem to work in 2.1.1. The builder gives blank screens, trying to preview them shows a 500 error which isn’t present in the logs. What am I missing? Reading thru the release notes of 2.0 & 2.1, I see that tempting/editor engine was changed -did this change break and remove all support for emails created under the 1.3 regime?  
  
  
  
Do I need to re-create all my triggered emails if I upgrade to 2.x?

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### Author: ![brendanm](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@brendanm](https://forum.mautic.org/u/brendanm)
#### Post date: [September 9, 2016, 12:36am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/2 "2016-09-09T00:36:33Z")

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We’ve been holding off upgrading for several months due to a very active marketing period, but I’m now testing 2.1.1 on our dev environment to iron out the kinks before pushing to the live server.

We use mautic to provide CMS & email auto responses for several websites and have many custom email templates as a result.

Non of these seem to work in 2.1.1. The builder gives blank screens, trying to preview them shows a 500 error which isn’t present in the logs. What am I missing? Reading thru the release notes of 2.0 & 2.1, I see that tempting/editor engine was changed -did this change break and remove all support for emails created under the 1.3 regime?

Do I need to re-create all my triggered emails if I upgrade to 2.x?

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<div class="post-metadata">

### Author: ![brendanm](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@brendanm](https://forum.mautic.org/u/brendanm)
#### Post date: [September 9, 2016, 12:55am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/3 "2016-09-09T00:55:53Z")

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Progress? Had a small permissions problem (after running upgrade.php some files had wrong group association).

… but now all my custom emails seem to have had a ‘default’ template applied to them and are ruined?

Is this normal?

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### Author: ![brendanm](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@brendanm](https://forum.mautic.org/u/brendanm)
#### Post date: [September 9, 2016, 12:59am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/4 "2016-09-09T00:59:23Z")

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![](http://i.imgur.com/thWP5AX.gif)

Here is an idea of the custom themes we’ve created using 1.3.1 - can these be ‘updated’ to the new system?

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### Author: ![brendanm](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@brendanm](https://forum.mautic.org/u/brendanm)
#### Post date: [September 19, 2016, 12:15am UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/5 "2016-09-19T00:15:13Z")

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Can I get some guidance please?

Do I need to re-create all the custom emails we have created under the 1.4 regime to upgrade to 2.x? Is there a html only editor in 2.x? The WYSIWYG editor seem to break our creative.

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [September 19, 2016, 12:10pm UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/6 "2016-09-19T12:10:18Z")

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@brendanm The template made in Mautic v1.x.x don’t work in Mautic 2.x.x since they change the editor.  
In Mautic 2.x.x you can use HTML templates

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### Author: ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [September 19, 2016, 7:55pm UTC](https://forum.mautic.org/t/mautic-1-x-2-1-1-emails/5271/7 "2016-09-19T19:55:07Z")

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☹ so we can also trash our well crafted templates now and rebuild them.  
Is there an updated documentation how templates should be built? I think this [https://mautic.org/docs/en/themes/index.html](https://mautic.org/docs/en/themes/index.html) is still for the old version?
