# mautic 2.0.0 - contacts in the segment did not link to campaign

**URL:** <https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878>\
**Category:** Product Support\
**Created:** [July 10, 2016, 9:56am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878 "2016-07-10T09:56:57Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![bangdv3](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@bangdv3](https://forum.mautic.org/u/bangdv3)\
**Post date:** [July 10, 2016, 9:56am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/1 "2016-07-10T09:56:57Z")

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I follow documentation:  
  
1- installed mautic 2.0.0, add cronjob, tested sending custom email OK  
  
2- added contacts and manual set segment for the contacts successfully.  
  
3- added a campaign. In campaign buider, I set “contact segments” to the segment which containing contacts. Then I linked simple workflow and Save OK.  
  
  
  
But, when I view the campaign detail, **there are no contact in there**. How it could be?  
  
  
  
Please give me a hint to solve this case. I tried search around but there are no relate issue.  
  
Thank you.

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**Author:** ![bangdv3](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@bangdv3](https://forum.mautic.org/u/bangdv3)\
**Post date:** [July 12, 2016, 9:36am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/2 "2016-07-12T09:36:59Z")

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Nobody got this problem ??? ☹

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**Author:** ![bangdv3](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@bangdv3](https://forum.mautic.org/u/bangdv3)\
**Post date:** [July 10, 2016, 10:32am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/3 "2016-07-10T10:32:41Z")

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I have update follow #1956, #1957, #2008, #2010, #2011 and problem still there.

This is mautic log

`[2016-07-12 02:41:59] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service "fos_rest.form.extension.csrf_disable" is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /var/www/html/hintter.com/public_html/m/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []
[2016-07-12 02:45:29] mautic.ERROR: Deprecation: The alias option of the form.type_extension tag of service "fos_rest.form.extension.csrf_disable" is deprecated since version 2.8 and will be removed in 3.0. Use the extended_type option instead. - in file /var/www/html/hintter.com/public_html/m/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] []
`

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<div class="post-metadata">

**Author:** ![bangdv3](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@bangdv3](https://forum.mautic.org/u/bangdv3)\
**Post date:** [July 10, 2016, 9:56am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/4 "2016-07-10T09:56:57Z")

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I follow documentation:  
1- installed mautic 2.0.0, add cronjob, tested sending custom email OK  
2- added contacts and manual set segment for the contacts successfully.  
3- added a campaign. In campaign buider, I set “contact segments” to the segment which containing contacts. Then I linked simple workflow and Save OK.

But, when I view the campaign detail, there are no contact in there. How it could be?

Please give me a hint to solve this case. I tried search around but there are no relate issue.  
Thank you.

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**Author:** ![bluestar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bluestar/32/2534_2.png) [@bluestar](https://forum.mautic.org/u/bluestar)\
**Post date:** [July 15, 2016, 9:45am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/5 "2016-07-15T09:45:07Z")

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I got this on one of my installs, its odd, because my other install, is on the same server and seems to be fine, although I havent updated that to 2.0.1 yet. ☹

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**Author:** ![Gustavo](https://avatars.discourse-cdn.com/v4/letter/g/a9adbd/32.png) [@Gustavo](https://forum.mautic.org/u/Gustavo)\
**Post date:** [August 13, 2016, 5:27am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/6 "2016-08-13T05:27:26Z")

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I have the same issue, when I use segments then action to send email. I’ve tried fresh installs, crons, and cannot find the root cause. If someone please share. Thank you.

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**Author:** ![gigcity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gigcity/32/104_2.png) [@gigcity](https://forum.mautic.org/u/gigcity)\
**Post date:** [August 25, 2016, 9:02pm UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/7 "2016-08-25T21:02:18Z")

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Brand new install of 2.1 here and I’m getting the same. The error in my Mautic log is:

The alias option of the form.type\_extension tag of service “fos\_rest.form.extension.csrf\_disable” is deprecated

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<div class="post-metadata">

**Author:** ![gigcity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gigcity/32/104_2.png) [@gigcity](https://forum.mautic.org/u/gigcity)\
**Post date:** [August 31, 2016, 3:43pm UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/8 "2016-08-31T15:43:03Z")

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I cleared out my last Mautic log error - which was memory related. Php had been allocated 512M but Mautic was complaining. I just popped that up to 1024M – doesn’t make any sense but whatever.

SO — now I cannot import contacts from CSV and Mautic isn’t writing anything to the log to let me know what the problem is. Bottomline - I haven’t been able to use Mautic at all and I have an actual real world campaign that I need to launch yesterday.

Apologies for the rant. I’m curious about how you guys clear the issue related to this ticket.

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**Author:** ![gigcity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gigcity/32/104_2.png) [@gigcity](https://forum.mautic.org/u/gigcity)\
**Post date:** [August 31, 2016, 4:16pm UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/9 "2016-08-31T16:16:08Z")

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@MxyzptlkFishStix I just realized what you meant… That log entry isn’t an error - it’s just notifying us of something and we should just ignore it.

Gotcha. ok - thanks.

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**Author:** ![gigcity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gigcity/32/104_2.png) [@gigcity](https://forum.mautic.org/u/gigcity)\
**Post date:** [August 31, 2016, 6:17pm UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/10 "2016-08-31T18:17:16Z")

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Does anyone have a SQL script that we can use to simply brute force this kind of thing? I haven’t looked at the SQL tables yet but - honestly this kind of manual import shouldn’t be too difficult.

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**Author:** ![jala](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jala](https://forum.mautic.org/u/jala)\
**Post date:** [September 12, 2016, 4:25am UTC](https://forum.mautic.org/t/mautic-2-0-0-contacts-in-the-segment-did-not-link-to-campaign/3878/11 "2016-09-12T04:25:35Z")

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Hi friends, even i am facing same problem(contacts in segments are not linking with campaigns), pls suggest me how to come over this problem.

Thanks in advance.
