# Mautic 3 crons not working

**URL:** <https://forum.mautic.org/t/mautic-3-crons-not-working/14895>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [June 22, 2020, 12:46am UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895 "2020-06-22T00:46:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![maurice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/maurice/32/406_2.png) [@maurice](https://forum.mautic.org/u/maurice)\
**Post date:** [June 22, 2020, 12:46am UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/1 "2020-06-22T00:46:14Z")

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I Installed a fresh copy of Mautic 3.0.0 on a new domain. Installation went good. No errors.

After that I setup the same cron jobs as my old (2.15.2) Mautic. However, I changed the paths in the the cron jobs from /app to /bin.

But it looks like no cron job is working. Mautic 3.0.0 is completely dead and does nothing at all.

Any ideas?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 22, 2020, 8:25am UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/2 "2020-06-22T08:25:31Z")

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Hi Maurice,

Please check that you have the correct syntax for the cron jobs as documented here:

> **[Cron jobs](https://docs.mautic.org/en/setup/cron-jobs)**
>
> . . . . Mautic 3 introduced a new path for cron jobs bin/console if you are using the legacy Mautic 2.x series you should replace this with the older version, app/console. . . . Mautic requires a few cron jobs to handle some maintenance tasks. Most...

Note it should be `bin/console`

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<div class="post-metadata">

**Author:** ![maurice](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/maurice/32/406_2.png) [@maurice](https://forum.mautic.org/u/maurice)\
**Post date:** [June 22, 2020, 5:03pm UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/3 "2020-06-22T17:03:21Z")

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> [@silavapi](#):
>
> Please check that you have the correct syntax

Hi, as I mentioned in my post, I have updated the paths from /app to /bin to reflect the correct ‘syntax’.

Isn’t there a way to check if the crons are actually ‘received’ by Mautic? At this moment troubleshooting crons is a super difficult thing in Mautic.

Years ago I had this software called ‘Interspire Email Marketer’. This software was very simple. But it had this nice tiny feature that showed if the cron job was received or missed.

Anyway, I finally found the issue. I had to delete the cache directory. After that it started to work.

Still… this is a strange issue that you need to delete the cache manually.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 23, 2020, 1:47pm UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/4 "2020-06-23T13:47:44Z")

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You can pipe the output of a cron job to a file easily enough - [https://www.thegeekstuff.com/2012/07/crontab-log/](https://www.thegeekstuff.com/2012/07/crontab-log/)

Clearing the cache is a pretty common thing to do in troubleshooting Mautic, it is generally the first step. It should have been cleared by the migration script in the last step of the migration - did it perhaps show a message in that step saying that it was unable to complete?

Glad to hear you got to the bottom of it!

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 30, 2020, 10:10am UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/5 "2020-06-30T10:10:52Z")

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A post was split to a new topic: [Errors with Cron jobs after updating to Mautic 3](https://forum.mautic.org/t/errors-with-cron-jobs-after-updating-to-mautic-3/15016)

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 30, 2020, 12:55pm UTC](https://forum.mautic.org/t/mautic-3-crons-not-working/14895/6 "2020-06-30T12:55:45Z")

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