# Mautic 3 Upgrade Success Ready To Use but No Dashboard Content Displayed

**URL:** <https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [February 16, 2021, 2:22pm UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188 "2021-02-16T14:22:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![martinkiely](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/martinkiely/32/2651_2.png) [@martinkiely](https://forum.mautic.org/u/martinkiely)\
**Post date:** [February 16, 2021, 2:22pm UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188/1 "2021-02-16T14:22:25Z")

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**Your software** Muatic 3.2.4

_My PHP version is_ : 7.3.27

_My MySQL/MariaDB version is_: MySQL version 5.7.33

Server: VPS

**Updating/Installing Errors** Successful Upgrade - See Screen shot

 ![Screenshot_2021-02-16 Upgrade Mautic](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/c81ac7dec4a5ce1079abdd106d5c34972fad83c4.png)

_These errors are showing in the installer_ :

No Login Page or Dashboard displayed. The page isn’t redirecting properly

_These errors are showing in the Mautic log_ :

[16-Feb-2021 10:13:35 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32768 bytes) in /home/xxxx/xxxxxxxxxxxxxxxxxxxxx.com/vendor/psr/log/Psr/Log/LogLevel.php on line 1  
[16-Feb-2021 10:17:32 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 16384 bytes) in /home/xxxx/xxxxxxxxxxxxxxxxxxxxx.com/app/bundles/FormBundle/Model/SubmissionModel.php on line 508  
[16-Feb-2021 10:17:32 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32768 bytes) in /home/xxxx/xxxxxxxxxxxxxxxxxxxxx.com/vendor/psr/log/Psr/Log/LogLevel.php on line 1  
[16-Feb-2021 10:30:22 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20480 bytes) in /home/xxxx/xxxxxxxxxxxxxxxxxxxxx.com/vendor/symfony/cache/Adapter/ArrayAdapter.php on line 122  
[16-Feb-2021 10:30:22 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /home/xxxx/xxxxxxxxxxxxxxxxxxxxx.com/vendor/psr/log/Psr/Log/LogLevel.php on line 1

**Your problem**  
_My problem is_ : There’s no Login Page or Dashboard displayed. The page isn’t redirecting properly

_Steps I have tried to fix the problem_ :

Cleared Cache  
Updated the Cron Jobs  
Checked .htaccess

Is there something that I’m missing in the setup?

I appreciate your help and suggestion to resolve this issue.

Thanks

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 16, 2021, 2:25pm UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188/2 "2021-02-16T14:25:56Z")

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It looks like you’re running short on memory according to the messages. Have you tried to clear out your cache manually by deleting var/cache?

Here’s the docs for working with memory limitations: [Working with php.ini resource limits | Mautic Community Documentation](https://docs.mautic.org/en/troubleshooting/working-with-php-ini-resource-limits)

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<div class="post-metadata">

**Author:** ![martinkiely](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/martinkiely/32/2651_2.png) [@martinkiely](https://forum.mautic.org/u/martinkiely)\
**Post date:** [February 16, 2021, 2:29pm UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188/3 "2021-02-16T14:29:49Z")

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Hi  
Thanks for the prompt reply.

I have increased the memory to 1024M

Should have mentioned that previously.

allow\_url\_fopen = On  
display\_errors = Off  
enable\_dl = Off  
file\_uploads = On  
max\_execution\_time = 600  
max\_input\_time = 60  
max\_input\_vars = 1000  
memory\_limit = 1024M  
post\_max\_size = 20M  
session.gc\_maxlifetime = 1440  
session.save\_path = “/var/cpanel/php/sessions/ea-php74”  
upload\_max\_filesize = 2M  
zlib.output\_compression = Off

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 16, 2021, 2:49pm UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188/4 "2021-02-16T14:49:28Z")

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Is this from the PHP file that Mautic reports to be using in your system settings phpinfo file, remembering that sometimes a server may have a different file for each version of PHP and for the command line (caught me out before!)?

Do the errors continue after you have deleted the var/cache folder?

Also have you tried to check the post max size and increase that also?

Can you access it in an incognito browser (may indicate a cookie issue if so)?

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<div class="post-metadata">

**Author:** ![martinkiely](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/martinkiely/32/2651_2.png) [@martinkiely](https://forum.mautic.org/u/martinkiely)\
**Post date:** [February 17, 2021, 9:01am UTC](https://forum.mautic.org/t/mautic-3-upgrade-success-ready-to-use-but-no-dashboard-content-displayed/18188/5 "2021-02-17T09:01:08Z")

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Hi, thanks for your reply.

Following my upgrade to Mautic 3.2.5 I found that there was an issue with the MySQL database connection.

I uninstalled/deleted the 3.2.5 version of Mautic that was updated from within Mautic.

I used FTP to install Mautic 3.2.5.

Install was successful with full access to login page and dashboard.

From within Cpanel I have tried to restore my backed up data base to the 3.2.5 version of Mautic but recevie the following error:

Error: The system failed to execute the database script with the following errors: ERROR 1215 (HY000) at line 25: Cannot add foreign key constraint

My Mautic 2.16.3 Database Backup was created by MySQL version 5.6.

My current server details

Server: VPS  
PHP Version: 7.3.27  
MySQL Version: 5.7.33  
Operating System: linux

Are there any known issues with this?

I appreciate your feedback and suggestions on how to restore my database to Mautic 3.2.5.

Thank you.
