# Mautic 5 SuiteCRM Integration Plugin - SuiteCRM 8 - Current Status

**URL:** <https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236>\
**Category:** Product Support\
**Created:** [May 31, 2024, 5:02pm UTC](https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236 "2024-05-31T17:02:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [May 31, 2024, 5:02pm UTC](https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236/1 "2024-05-31T17:02:57Z")

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I see a few posts here and on the SuiteCRM forum about whether or not the SugarCRM Integration that comes with Mautic works with Mautic 5 and SuiteCRM 8. The answer is **YES.**

I have successfully got the integration working.

Here is what works (on all versions):

New Contacts/Leads → Mautic **YES**  
New Contact/Leads → SuiteCRM **YES**  
Changes in SuiteCRM - \> Mautic **YES**

Changes in Mautic → SuiteCRM **NO** … this has been an issue for a while, but should work. I’ve tried a bunch of times to figure it out. There is a bug somewhere that I just can’t figure out.

It’s a shame because it could be SUPER powerfull.

Mautic has the ablility to do front end forms that update the record in Mautic upon form submit. If I could get this to push back to SuiteCRM, this is a great feature!

Other than that one issue. The integration works pretty well.

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**Author:** ![djuser](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/djuser/32/13229_2.png) [@djuser](https://forum.mautic.org/u/djuser)\
**Post date:** [December 4, 2024, 1:42pm UTC](https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236/2 "2024-12-04T13:42:54Z")

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Like you Paul I have it working the same way (though on Suite 7, Mautic 4)).

These are a couple of inconveniences -do you have the same, or is it unique to my set up:

**A) when a Contact in SuiteCRM is moved to a different Account:**

- In Mautic: it ADDS that Company - so the Contact ends up with 2 entries in the Company field. Better - would be to have just 1 (ie to delete the old Company name).

**B) when a Contact is deleted in Suite**

- the Contact is left active in Mautic.
- I guess this is because Suite’s API filters out all deleted Contacts: as every web page in Suite does too (I proved it by having a Field in Mautic, that the contact\_deleted field in Suite maps to. It is never changed, in Mautic when syncing)

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**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [December 7, 2024, 1:02am UTC](https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236/3 "2024-12-07T01:02:13Z")

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Mautic will never delete a record due to the sync by design. If you want to delete records you need some other mechanism to do so (campaign automation?)

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**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [December 7, 2024, 1:03am UTC](https://forum.mautic.org/t/mautic-5-suitecrm-integration-plugin-suitecrm-8-current-status/32236/4 "2024-12-07T01:03:25Z")

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I have a method of getting changes in Mautic to make changes in SuiteCRM. I use a Mautic webhook and I coded a SuiteCRM custom endpoint to receive the webhook and make updates in SuiteCRM. Now I have two way sync!
