# Mautic, Amazon SES, and Hostgator configuration problem Connection
**URL:** https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309
**Category:** General Discussion
**Created:** [January 30, 2017, 5:43am UTC](https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309 "2017-01-30T05:43:44Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@machinesandcraftsmen](https://forum.mautic.org/u/machinesandcraftsmen)
#### Post date: [January 30, 2017, 5:43am UTC](https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309/1 "2017-01-30T05:43:44Z")
I’ve been banging my head against the wall for a few days trying to figure this out.
I set up an Amazon SES account and validated my domain and email address, including DKIM.
Test email works fine.
I contacted Amazon and they removed the sandbox so I can email anyone.
I set up the email address through Webmail and can send emails that way.
I’m using Hostgator for my hosting/domain and I have a dedicated IP and have been assured
several times that ports are not being blocked (and the fact that I can send through webmail
seems to confirm this but I’m not positive this is the case)
I have set up mail sending settings of Amazon SES on Other SMTP server.
My issue is when I configure Mautic I get a successful test connection.
1.Mail Send Settings - Test Connection - Success
2.Monitored Inbox Settings - Test Connection and Fetch Folders - Success
3.Bounces - Test Connection and Fetch Folders - Success
4.Unsubscribe Requests - Test Connection and Fetch Folders - Success
My settings (I’ve tried Plain and Login for SMTP authentication mode) and for ports I’ve tried 587
I have created Email Campaign and fix up scheduled day and time, it’s not working and emails have
not been sending
Can anyone guide me to solve this problem or error???
---
### Author:  [@machinesandcraftsmen](https://forum.mautic.org/u/machinesandcraftsmen)
#### Post date: [January 30, 2017, 5:43am UTC](https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309/2 "2017-01-30T05:43:44Z")
I’ve been banging my head against the wall for a few days trying to figure this out.
I set up an Amazon SES account and validated my domain and email address, including DKIM.
Test email works fine.
I contacted Amazon and they removed the sandbox so I can email anyone.
I set up the email address through Webmail and can send emails that way.
I’m using Hostgator for my hosting/domain and I have a dedicated IP and have been assured
several times that ports are not being blocked (and the fact that I can send through webmail
seems to confirm this but I’m not positive this is the case)
I have set up mail sending settings of Amazon SES on Other SMTP server.
My issue is when I configure Mautic I get a successful test connection.
1.Mail Send Settings - Test Connection - Success
2.Monitored Inbox Settings - Test Connection and Fetch Folders - Success
3.Bounces - Test Connection and Fetch Folders - Success
4.Unsubscribe Requests - Test Connection and Fetch Folders - Success
My settings (I’ve tried Plain and Login for SMTP authentication mode) and for ports I’ve tried 587
I have created Email Campaign and fix up scheduled day and time, it’s not working and emails have
not been sending
Can anyone guide me to solve this problem or error???