# Mautic - Amazon SES connection problem

**URL:** <https://forum.mautic.org/t/mautic-amazon-ses-connection-problem/2731>\
**Category:** Product Support\
**Created:** [November 8, 2015, 9:48am UTC](https://forum.mautic.org/t/mautic-amazon-ses-connection-problem/2731 "2015-11-08T09:48:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BuzzTerra](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@BuzzTerra](https://forum.mautic.org/u/BuzzTerra)\
**Post date:** [November 8, 2015, 9:48am UTC](https://forum.mautic.org/t/mautic-amazon-ses-connection-problem/2731/1 "2015-11-08T09:48:16Z")

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Hey guys, after I enter my amazon web services credentials and click Test Connection within the email settings I am getting this error:  
  
  
  
Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110]  
  
++ Starting Swift\_SmtpTransport !! Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110]  
  
  
  
Please help me out  
  
  
  
PS  
  
Port 587 is open.

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<div class="post-metadata">

**Author:** ![BuzzTerra](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@BuzzTerra](https://forum.mautic.org/u/BuzzTerra)\
**Post date:** [November 8, 2015, 9:48am UTC](https://forum.mautic.org/t/mautic-amazon-ses-connection-problem/2731/2 "2015-11-08T09:48:16Z")

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Hey guys, after I enter my amazon web services credentials and click Test Connection within the email settings I am getting this error:

Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110]  
++ Starting Swift\_SmtpTransport !! Connection could not be established with host [email-smtp.us-west-2.amazonaws.com](http://email-smtp.us-west-2.amazonaws.com) [Connection timed out #110]

Please help me out

PS  
Port 587 is open.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/mautic-amazon-ses-connection-problem/2731/3 "2020-02-02T22:57:15Z")

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