# Mautic as a contact switchboard

**URL:** <https://forum.mautic.org/t/mautic-as-a-contact-switchboard/14495>\
**Category:** General Discussion\
**Created:** [May 25, 2020, 8:38pm UTC](https://forum.mautic.org/t/mautic-as-a-contact-switchboard/14495 "2020-05-25T20:38:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [May 25, 2020, 8:38pm UTC](https://forum.mautic.org/t/mautic-as-a-contact-switchboard/14495/1 "2020-05-25T20:38:45Z")

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I think I hit a dead end: Imagine you want to replace several unique mailto links on a website with a little Mautic contact form. Its always the same and there are many different receivers.

I planned to have one form, fill a hidden field within the form with the unique receiver when it was generated. All works fine, except as of today:

- a form action can send the form result submitted, BUT NOT send it a selected receiver based on a form field,
- a campaign can send to different receivers, based on a form field BUT NOT the form result submitted,

Did you ever build something similar and how did you get around this issue?

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**Author:** ![ecalpemos2000](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ecalpemos2000/32/833_2.png) [@ecalpemos2000](https://forum.mautic.org/u/ecalpemos2000)\
**Post date:** [December 2, 2020, 10:58am UTC](https://forum.mautic.org/t/mautic-as-a-contact-switchboard/14495/2 "2020-12-02T10:58:35Z")

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can you not have a generic receiving inbox that forwards to the correct person based on one of the form fields? More of a work around