# Mautic assets are not downloading

**URL:** <https://forum.mautic.org/t/mautic-assets-are-not-downloading/21556>\
**Category:** Product Support\
**Created:** [November 8, 2021, 11:14pm UTC](https://forum.mautic.org/t/mautic-assets-are-not-downloading/21556 "2021-11-08T23:14:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rehansaleem](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rehansaleem/32/398_2.png) [@rehansaleem](https://forum.mautic.org/u/rehansaleem)\
**Post date:** [November 8, 2021, 11:14pm UTC](https://forum.mautic.org/t/mautic-assets-are-not-downloading/21556/1 "2021-11-08T23:14:12Z")

</div>

**Your software**  
My Mautic version is: 3.3.3  
My PHP version is: 7.4  
My Database type and version is: MYSQL

**Your problem**

Mautic is previewing the assets perfectly fine under Components\>Assets but its downloading link is not working, It shows a blank screen once we click on it, I have double-checked the path to the assets directory in the setting which seems to be set up correctly.

These errors are shown in the log:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/06d48a6ab40f5cf70e24e3a2c2a2b16e0c5c48c4.png)

Any help will be highly appreciated!  
Thanks.