# Mautic Cloud to Hubspot CRM not working

**URL:** <https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459>\
**Category:** Product Support\
**Created:** [May 10, 2017, 12:12am UTC](https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459 "2017-05-10T00:12:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kevincarney](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kevincarney](https://forum.mautic.org/u/kevincarney)\
**Post date:** [May 10, 2017, 12:12am UTC](https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459/1 "2017-05-10T00:12:57Z")

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It used to work, back in December.  
  
  
  
Now when I look in the HubSpot plugin on my Mautic Cloud instance I can see the Hubspot API Key is properly set, but I can not map any fields.  
  
 ![mautic-hubspot-integration.png](http://organicgrowth.biz/wp-content/uploads/misc/mautic-hubspot-integration.png)  
  
  
  
When I select the tab “Contact Mapping” I see the “Email” under Integration fields has a red border. I don’t know if that means it’s a required field or there is an issue with doing the mapping. When I select the appropriate Mautic field I select Core \> Email, but it doesn’t stick.  
  
  
  
After I save the changes and relaunch the Hubspot plugin to see that the changes “stuck”, they didn’t.  
  
  
  
Has anyone seen this?

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<div class="post-metadata">

**Author:** ![kevincarney](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kevincarney](https://forum.mautic.org/u/kevincarney)\
**Post date:** [May 10, 2017, 12:12am UTC](https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459/2 "2017-05-10T00:12:57Z")

</div>

It used to work, back in December.

Now when I look in the HubSpot plugin on my Mautic Cloud instance I can see the Hubspot API Key is properly set, but I can not map any fields.  
 ![](http://organicgrowth.biz/wp-content/uploads/misc/mautic-hubspot-integration.png)

When I select the tab “Contact Mapping” I see the “Email” under Integration fields has a red border. I don’t know if that means it’s a required field or there is an issue with doing the mapping. When I select the appropriate Mautic field I select Core \> Email, but it doesn’t stick.

After I save the changes and relaunch the Hubspot plugin to see that the changes “stuck”, they didn’t.

Has anyone seen this?
