# Mautic crashes when I press export

**URL:** <https://forum.mautic.org/t/mautic-crashes-when-i-press-export/27015>\
**Category:** Product Support\
**Created:** [February 13, 2023, 9:17am UTC](https://forum.mautic.org/t/mautic-crashes-when-i-press-export/27015 "2023-02-13T09:17:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![alina1238](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@alina1238](https://forum.mautic.org/u/alina1238)\
**Post date:** [February 13, 2023, 9:17am UTC](https://forum.mautic.org/t/mautic-crashes-when-i-press-export/27015/1 "2023-02-13T09:17:29Z")

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Hey, I am trying to export the contacts into excel but the export does not work. Everytime I have to close my Browser because the program crashes. It doesnt even work with small segments which have only 9 contacts. Does anyone know the problem and have a solution?

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**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [February 13, 2023, 4:06pm UTC](https://forum.mautic.org/t/mautic-crashes-when-i-press-export/27015/2 "2023-02-13T16:06:49Z")

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Check the logs under system info menu for any errors and also check server error log for any errors.

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**Author:** ![asad786](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/asad786/32/8990_2.png) [@asad786](https://forum.mautic.org/u/asad786)\
**Post date:** [February 21, 2023, 9:45am UTC](https://forum.mautic.org/t/mautic-crashes-when-i-press-export/27015/3 "2023-02-21T09:45:41Z")

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Please export and then share us the log to us, so we an suggest you more.