# Mautic dashboard incorect report **URL:** \ **Category:** Product Support\ **Created:** [August 9, 2016, 4:57pm UTC](https://forum.mautic.org/t/mautic-dashboard-incorect-report/4813 "2016-08-09T16:57:48Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![luci78](https://avatars.discourse-cdn.com/v4/letter/l/9d8465/32.png) [@luci78](https://forum.mautic.org/u/luci78)\ **Post date:** [August 9, 2016, 4:57pm UTC](https://forum.mautic.org/t/mautic-dashboard-incorect-report/4813/1 "2016-08-09T16:57:48Z")
Hi. In my dashboard every graph is 0 from couple days. No email sent, no contact created, no submission… I have deleted cache folder and situation is not changed. I have searched in log file and every day I see this error: Here is a part of today log but every log for every days is equal [2016-08-09 15:55:59] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:02:18] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:07:01] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:10:38] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:15:58] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:20:21] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:26:01] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:32:37] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 245 [] [] [2016-08-09 16:43:57] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 243 [] [] [2016-08-09 16:56:44] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:02:33] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:26:47] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:32:50] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 243 [] [] [2016-08-09 17:34:30] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] ---
**Author:** ![luci78](https://avatars.discourse-cdn.com/v4/letter/l/9d8465/32.png) [@luci78](https://forum.mautic.org/u/luci78)\ **Post date:** [August 9, 2016, 4:57pm UTC](https://forum.mautic.org/t/mautic-dashboard-incorect-report/4813/2 "2016-08-09T16:57:48Z")
Hi. In my dashboard every graph is 0 from couple days. No email sent, no contact created, no submission… I have deleted cache folder and situation is not changed. I have searched in log file and every day I see this error: Here is a part of today log but every log for every days is equal [2016-08-09 15:55:59] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:02:18] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:07:01] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:10:38] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:15:58] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:20:21] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:26:01] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 16:32:37] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 245 [] [] [2016-08-09 16:43:57] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 243 [] [] [2016-08-09 16:56:44] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:02:33] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:26:47] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] [2016-08-09 17:32:50] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 243 [] [] [2016-08-09 17:34:30] mautic.ERROR: Error: Maximum execution time of 30 seconds exceeded - in file /home/…/public\_html/mautic/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php - at line 244 [] [] ---
**Author:** ![luci78](https://avatars.discourse-cdn.com/v4/letter/l/9d8465/32.png) [@luci78](https://forum.mautic.org/u/luci78)\ **Post date:** [August 10, 2016, 7:51pm UTC](https://forum.mautic.org/t/mautic-dashboard-incorect-report/4813/3 "2016-08-10T19:51:17Z")
Yes, I am în a shared hosting. Is so relevant that thing? ---
**Author:** ![luci78](https://avatars.discourse-cdn.com/v4/letter/l/9d8465/32.png) [@luci78](https://forum.mautic.org/u/luci78)\ **Post date:** [August 12, 2016, 5:05pm UTC](https://forum.mautic.org/t/mautic-dashboard-incorect-report/4813/4 "2016-08-12T17:05:50Z")
In my hosted plan I have installed a WordPress website with 2000 visitors/month. Normally a can manage 3 websites but I have only one at this moment. In cPanel, the CPU graph is on 0 and my host provider didn’t sent me any notification. ``` I have setup the crons to be executed by cron-job.org. all cron is ok executed in maximum 5 seconds apart the cron mautic:iplookup:download its end with execution timeout after 30 seconds. ```