# Mautic dont send email after editing

**URL:** <https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [January 11, 2024, 3:42pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457 "2024-01-11T15:42:42Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 3:42pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/1 "2024-01-11T15:42:42Z")

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I installed mautic 5 on my cpanel hosting and everything works fine. But if I edit an email, the “builder, save, save and close, et close” buttons disable and then this error appears in the console: “beautify” option is deprecated in mjml-core and only available in mjml cli. How can I resolve this?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 11, 2024, 3:46pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/2 "2024-01-11T15:46:50Z")

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Hi @ccx thanks for reporting the problem.

Was this an upgrade, or a fresh installation?

Have you done the usual of clearing the cache etc?

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**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 4:13pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/4 "2024-01-11T16:13:24Z")

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the update is in progress but “Moving Package Contents” is still running

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 11, 2024, 4:14pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/5 "2024-01-11T16:14:50Z")

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Right, well it won’t work if it doesn’t complete. Are you updating in the browser?

Here’s the docs on what to do in the case of a broken update:

[https://docs.mautic.org/en/5.x/troubleshooting/troubleshooting.html](https://docs.mautic.org/en/5.x/troubleshooting/troubleshooting.html)

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**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 6:20pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/6 "2024-01-11T18:20:00Z")

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I’m thinking of just deleting mautic 5.0.0 and then downloading and installing mautic 5.0.1. Is it ok?

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**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 6:25pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/7 "2024-01-11T18:25:36Z")

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the content of mautic’s .htaccess file doesn’t allow it to work for me, so i searched for another one on the internet that i use and it works fine. here it is:

# Use the front controller as index file. It serves as a fallback solution when

# every other rewrite/redirect fails (e.g. in an aliased environment without

# mod\_rewrite). Additionally, this reduces the matching process for the

# start page (path “/”) because otherwise Apache will apply the rewriting rules

# to each configured DirectoryIndex file (e.g. index.php, index.html, index.pl).

#DirectoryIndex index.php

 RewriteEngine On

```
# Set Authorization header for OAuth1a for when php is running under fcgi
RewriteCond %{HTTP:Authorization} .+
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

# Determine the RewriteBase automatically and set it as environment variable.
# If you are using Apache aliases to do mass virtual hosting or installed the
# project in a subdirectory, the base path will be prepended to allow proper
# resolution of the app.php file and to redirect to the correct URI. It will
# work in environments without path prefix as well, providing a safe, one-size
# fits all solution. But as you do not need it in this case, you can comment
# the following 2 lines to eliminate the overhead.
RewriteCond %{REQUEST_URI}::$1 ^(/.+)/(.*)::\2$
RewriteRule ^(.*) - [E=BASE:%1]

# Redirect to URI without front controller to prevent duplicate content
# (with and without `/app.php`). Only do this redirect on the initial
# rewrite by Apache and not on subsequent cycles. Otherwise we would get an
# endless redirect loop (request -> rewrite to front controller ->
# redirect -> request -> ...).
# So in case you get a "too many redirects" error or you always get redirected
# to the start page because your Apache does not expose the REDIRECT_STATUS
# environment variable, you have 2 choices:
# - disable this feature by commenting the following 2 lines or
# - use Apache >= 2.3.9 and replace all L flags by END flags and remove the
# following RewriteCond (best solution)
RewriteCond %{ENV:REDIRECT_STATUS} ^$
RewriteRule ^index\.php(/(.*)|$) %{ENV:BASE}/$2 [R=301,L]

# If the requested filename exists, simply serve it.
# We only want to let Apache serve files and not directories.
RewriteCond %{REQUEST_FILENAME} -f
RewriteRule .? - [L]

# Rewrite all other queries to the front controller.
RewriteRule .? %{ENV:BASE}/index.php [L]

```

\<IfModule !mod\_rewrite.c\>  
  
# When mod\_rewrite is not available, we instruct a temporary redirect of  
# the start page to the front controller explicitly so that the website  
# and the generated links can still be used.  
RedirectMatch 302 ^(?!/(index.php|index\_dev.php|app|addons|plugins|media|upgrade))(/(.\*))$ /index.php$2  
# RedirectTemp cannot be used instead

 # @link https://github.com/mautic/mautic/issues/1504 php\_value always\_populate\_raw\_post\_data -1

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<div class="post-metadata">

**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 8:52pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/8 "2024-01-11T20:52:48Z")

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I installed mautic 5.0.1 and it’s the same thing. I see this error in the console: [Mautic](https://mailing.cmachanx.com/s/emails/new?mauticUserLastActive=59&mauticLastNotificationId=)

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**Author:** ![ccx](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ccx](https://forum.mautic.org/u/ccx)\
**Post date:** [January 11, 2024, 9:11pm UTC](https://forum.mautic.org/t/mautic-dont-send-email-after-editing/30457/9 "2024-01-11T21:11:17Z")

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it say: your reques could not processed