# Mautic Email Builder Failing

**URL:** https://forum.mautic.org/t/mautic-email-builder-failing/1997
**Category:** Product Support
**Created:** [June 22, 2015, 7:12pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997 "2015-06-22T19:12:32Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![c0nart1st](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@c0nart1st](https://forum.mautic.org/u/c0nart1st)
#### Post date: [June 22, 2015, 7:12pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997/1 "2015-06-22T19:12:32Z")

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Hello everyone, I’m trying to use the Mautic email builder… and when I put my raw code into the builder, it, for lack of a better expression, jumbles all of the code up, specifically the tokens for leadfields and external links… I tried to search the change log between releases to see if things are done differently, but I didn’t find anything yet? Thanks for your help everyone…  
  
  
  
VV - how the email appears now  
  
[http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23](http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23)  
  
  
  
VV - how the code appears after submission to through mastic  
  
[http://pastebin.com/3QLu7kG7](http://pastebin.com/3QLu7kG7)  
  
  
  
VV - how the code was originally drafted  
  
[http://pastebin.com/SNezrKsf](http://pastebin.com/SNezrKsf)  
  
  
  
  
  
Please, any suggestions?  
  
  
  
Thanks, Conor

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<div class="post-metadata">

### Author: ![c0nart1st](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@c0nart1st](https://forum.mautic.org/u/c0nart1st)
#### Post date: [June 22, 2015, 7:12pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997/2 "2015-06-22T19:12:32Z")

</div>

Hello everyone, I’m trying to use the Mautic email builder… and when I put my raw code into the builder, it, for lack of a better expression, jumbles all of the code up, specifically the tokens for leadfields and external links… I tried to search the change log between releases to see if things are done differently, but I didn’t find anything yet? Thanks for your help everyone…

VV - how the email appears now  
[http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23](http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23)

VV - how the code appears after submission to through mastic  
[http://pastebin.com/3QLu7kG7](http://pastebin.com/3QLu7kG7)

VV - how the code was originally drafted  
[http://pastebin.com/SNezrKsf](http://pastebin.com/SNezrKsf)

Please, any suggestions?

Thanks, Conor

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<div class="post-metadata">

### Author: ![c0nart1st](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@c0nart1st](https://forum.mautic.org/u/c0nart1st)
#### Post date: [June 22, 2015, 7:16pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997/3 "2015-06-22T19:16:07Z")

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Further update, this issue only seems to take place when using the “New List Email” option.

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<div class="post-metadata">

### Author: ![c0nart1st](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@c0nart1st](https://forum.mautic.org/u/c0nart1st)
#### Post date: [June 22, 2015, 8:08pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997/4 "2015-06-22T20:08:19Z")

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On further investigation, I’m noticing this is only an issue if I go back in to edit the email after filling in all of the code. Perhaps the tokens are rewriting when the box reloads?

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:59pm UTC](https://forum.mautic.org/t/mautic-email-builder-failing/1997/5 "2020-02-02T22:59:24Z")

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