# Mautic Email Queue processing,why do Email Sending Time is obviously different from arriving time of receivers Inbox **URL:** \ **Category:** Product Support\ **Created:** [December 26, 2021, 9:25am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156 "2021-12-26T09:25:17Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 5, 2022, 1:47pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/21 "2022-01-05T13:47:29Z")
It seems a good solution. the sent time has interval 2 minutes to send. I still test if this can solve my problem. ![GLOEDCML02O{`K5R%~P(IL](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/135b776d6c8e7ba0f658b6637ef2197f2c626f47.png) ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 5, 2022, 1:53pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/22 "2022-01-05T13:53:23Z")
I test by Channels–Emails(you called it Broadcast) The time issue is still there. and The delay time is longer. ![8JJ8CW_NZZ8M94YP)TGRSY](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/94ea855e6fb77818ab002e706f78675dabdf4c4c.png) The other email show a little shorter. ![W4N8$Z}HZC2~D(J049)AZUK](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/bb5c3a6677986b289c9d4a8813f04082cf43dbea.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 5, 2022, 2:20pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/23 "2022-01-05T14:20:54Z")
Could you plz share the broadcast cron? ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 5, 2022, 10:22pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/24 "2022-01-05T22:22:31Z")
Sorry. I thought I have posted it. 0 0,12 \* \* \* certbot renew --no-self-upgrade \>/dev/null 2\>&1 \*/5 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:segments:update \>/dev/null 2\>&1 #mautic-segments-cron \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:campaigns:rebuild \>/dev/null 2\>&1 #mautic-campaings-rebuild-cron \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:campaigns:trigger \>/dev/null 2\>&1 #mautic-campaigns-trigger-cron \*/4 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null 2\>&1 #mautic-email-send-cron \*/2 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:broadcasts:send --limit=2 \>/dev/null 2\>&1 #broadcast send \*/15 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:webhooks:process \>/dev/null 2\>&1 #mautic-webhooks-cron 0 0,12 \* \* \* /usr/bin/php /var/www/html/bin/console mautic:reports:scheduler \>/dev/null 2\>&1 # generating reports \*/1 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:email:fetch \>/dev/null 2\>&1 #fetching email from inbox \*/2 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:import \>/dev/null 2\>&1 ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 6, 2022, 7:03am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/25 "2022-01-06T07:03:53Z")
I think --limite=2 The number 2 refers to 2 minutes, not 2 emails, right? because the email sending comes with 2 minutes intervals. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 6, 2022, 7:14am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/26 "2022-01-06T07:14:38Z")
No. – limit = 2 means 2 emails. You set your cron to be launched every 2 min. But the settings are still not okay, you are generating emails every 2 min, but sending every 4 min. After 12 minutes you will be sending out 6 minutes old emails. Change to this: \*/2 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 6, 2022, 9:13am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/27 "2022-01-06T09:13:07Z")
If this one \*/2 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null, two email situation below Email1: Sending 3.46 Arrived Time:3:48 (Delivered after 124 seconds) Email2:Sending 3:42 Arrived Time:3:44 (Delivered after 128 Seconds) If this one \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null, two email situation below Email1: Sending 4:09 Arrived Time:4:08 (Delivered after 68 seconds) Email2:Sending 4:06 Arrived Time:4:04 (Delivered after 139 Seconds). It is better than before not above 300 seconds. Great. Thank you. Do you have ways to make it within 60 seconds? I also am testing the campaign. let you know ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 6, 2022, 9:20am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/28 "2022-01-06T09:20:00Z")
I think the campaign trigger time needs to adjust well? currently this email:sending crob below this one \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null, Publish:16:55. All created time for the emails of the campaign is the same at 17:00 ![C1@{Q_GJI%~VJ3FJ)(ZOEJ7](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/18bc2447ce828858031dda5c0b4ba780cc5a0a3e.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 6, 2022, 10:53am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/29 "2022-01-06T10:53:35Z")
As I suggested use the broadcast, not the campaign. Are you using now broadcast or campaign? Maybe watch my video again? 🙂 ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 6, 2022, 11:49am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/30 "2022-01-06T11:49:31Z")
Also, I have seen your video. Maybe I cannot see how to solve my issue. The broadcast is good for bulk sending at one time. I also will use the automation drip campaign with sequential emails. This feature is also important. I have tested the change cron for the campaign trigger below but the campaign doesn’t trigger \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:campaigns:trigger --limit=2 \>/dev/null 2\>&1 #mautic-campaigns-trigger-cron ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 6, 2022, 4:02pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/31 "2022-01-06T16:02:55Z")
I can’t help you further, as I don’t understand 100% what you are trying to achieve and why are you sending so slow. Maybe Mautic cannot fulfill your needs on this one. ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 7, 2022, 12:53am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/32 "2022-01-07T00:53:02Z")
Thank you Joey! I have studied Mautic for three months and try to understand how it works, I will explore deep to find ways. ---
**Author:** ![johntech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johntech/32/6553_2.png) [@johntech](https://forum.mautic.org/u/johntech)\ **Post date:** [January 17, 2022, 9:02am UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/33 "2022-01-17T09:02:46Z")
Hi Joeyk Finally, I have solved the problem for the issue of email created time For the Broadcast, if you only send N emails, we can set only cron below. \*/2 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:broadcasts:send --limit=N \>/dev/null 2\>&1 #broadcast send And not need to set below \*/4 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:emails:send --message-limit=2 \>/dev/null 2\>&1 #mautic-email-send-cron Otherwise, they will conflict with each other. Re the Campaign. we can set below \*/3 \* \* \* \* /usr/bin/php /var/www/html/bin/console mautic:campaigns:trigger --campaign-limit=N \>/dev/null 2\>&1 #mautic-campaigns-trigger-cron. Now everything works well without setting the queue. Check this infor:[Mautic Command Options and Arguments](https://forum.mautic.org/t/mautic-command-options-and-arguments/18638) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 17, 2022, 1:57pm UTC](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156/34 "2022-01-17T13:57:47Z")
Hi, Thanks for the feedback. Yeah getting rid of the queue makes it more simple. [Previous page](https://forum.mautic.org/t/mautic-email-queue-processing-why-do-email-sending-time-is-obviously-different-from-arriving-time-of-receivers-inbox/22156.md?page=1)