# Mautic emails with SparkPost **URL:** \ **Category:** Product Support\ **Created:** [February 13, 2017, 11:10pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506 "2017-02-13T23:10:18Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![davidconnect](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@davidconnect](https://forum.mautic.org/u/davidconnect)\ **Post date:** [February 13, 2017, 11:10pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/1 "2017-02-13T23:10:18Z")
I have heard that Mautic and SparkPost are compatible for mass email marketing. I am new to both services and am asking for a little direction on how that works and how I can set that up? ---
**Author:** ![davidconnect](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@davidconnect](https://forum.mautic.org/u/davidconnect)\ **Post date:** [February 13, 2017, 11:10pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/2 "2017-02-13T23:10:18Z")
I have heard that Mautic and SparkPost are compatible for mass email marketing. I am new to both services and am asking for a little direction on how that works and how I can set that up? ---
**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\ **Post date:** [February 14, 2017, 12:14am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/3 "2017-02-14T00:14:27Z")
There are instructions in the documentation section of this website. It’s rather simple to set up, you go through the steps that spark post gives you, then you simply take the API key and put that inside Mautic. I will caution you though, I have had a very bad experience with spark post, they will shut you down so fast for the smallest thing that you didn’t even do wrong. Then when you want your account reactivated they will drag their feet until you threaten them. ---
**Author:** ![davidconnect](https://avatars.discourse-cdn.com/v4/letter/d/57b2e6/32.png) [@davidconnect](https://forum.mautic.org/u/davidconnect)\ **Post date:** [February 15, 2017, 6:21pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/4 "2017-02-15T18:21:49Z")
Adam, which service would you recommend over sparkpost? ---
**Author:** ![awurman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/awurman/32/458_2.png) [@awurman](https://forum.mautic.org/u/awurman)\ **Post date:** [February 15, 2017, 6:26pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/5 "2017-02-15T18:26:46Z")
i have been using sparkpost for a long time , no problems , but the deliverabilty is not so good… Amazon SES is very strict but very cheap , the bad side is that you dont have almost any tool (you have to do it everything for yourself) I would recomend amazon if you have $$ issues , if not , maybe sendinblue (Very complete) or mailgun (you have to work a little more) ---
**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\ **Post date:** [February 15, 2017, 7:45pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/6 "2017-02-15T19:45:46Z")
Right now I switched back to Amazon SES. As long as you have al your DNS record set up properly you should have great deliverability. The problem with deliverability using Spark post is unless you have a dedicated IP address, many of their IP addresses are blacklisted. ---
**Author:** ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic)\ **Post date:** [February 15, 2017, 7:54pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/7 "2017-02-15T19:54:10Z")
> [@20132:@Adam](#): > > The problem with deliverability using Spark post is unless you have a dedicated IP address, many of their IP addresses are blacklisted. Holys\*\*t, that is bad! How do you know that many of their IPs are blacklisted? ---
**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\ **Post date:** [February 16, 2017, 2:53am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/8 "2017-02-16T02:53:28Z")
> [@20133:@imautic](#): > > Holys\*\*t, that is bad! How do you know that many of their IPs are blacklisted? You can see it when you look at the stats on your email sends from within spark post. There are so many issues, emails delayed, deleted entirely. Good luck sending to yahoo if you use them. ---
**Author:** ![fabioedu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fabioedu/32/2156_2.png) [@fabioedu](https://forum.mautic.org/u/fabioedu)\ **Post date:** [May 2, 2020, 7:13pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/9 "2020-05-02T19:13:32Z")
Does anyone know when they will fix the sparkpost integration bug on Version: 2.16.1 e 2.16.2? I’m having to downgrade to 2.16.0. Thanks ---
**Author:** ![arjon](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@arjon](https://forum.mautic.org/u/arjon)\ **Post date:** [September 1, 2016, 8:33am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/10 "2016-09-01T08:33:38Z")
Hello, i have enable sparkpost and configured the webhooks from the panel. Can someone tell me what does the webhooks do? Do they replace the unsubscribe requests and bounces from the email settings? Please someone explain to me what they do so i can use the full potential of mautic. Thanks! ![:)]( ":)") ---
**Author:** ![arjon](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@arjon](https://forum.mautic.org/u/arjon)\ **Post date:** [September 1, 2016, 8:33am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/11 "2016-09-01T08:33:38Z")
Hello, i have enable sparkpost and configured the webhooks from the panel. Can someone tell me what does the webhooks do? Do they replace the unsubscribe requests and bounces from the email settings? Please someone explain to me what they do so i can use the full potential of mautic. Thanks! 🙂 ---
**Author:** ![arjon](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@arjon](https://forum.mautic.org/u/arjon)\ **Post date:** [September 1, 2016, 8:51am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/12 "2016-09-01T08:51:40Z")
[quote=15258:@kuzmany]Yes, It’s the same integration like Mandrill [https://mautic.org/docs/en/emails/bounce\_management.html](https://mautic.org/docs/en/emails/bounce_management.html). Mautic Documentation for Sparkpost integreation doesn’t exist now, but You can find small hint here [https://github.com/mautic/mautic/pull/2223](https://github.com/mautic/mautic/pull/2223) (similar steps like with Mandrill) Same integration will be in Mautic 2.2 for Amazon SES and Mailjet (hooray) [https://github.com/mautic/mautic/pull/2223](https://github.com/mautic/mautic/pull/2223) [https://github.com/mautic/mautic/pull/2346](https://github.com/mautic/mautic/pull/2346) And of course, you haven’t to setup bounces from email settings. Webhook does the same, but better :)[/quote] So what happens when i send emails? If they are bounced, what happens in mautic? If they unsubscribe, what happens in mautic? Will mautic still send emails to people who unsubscribed? Please more information. Thank you. ---
**Author:** ![arjon](https://avatars.discourse-cdn.com/v4/letter/a/ed8c4c/32.png) [@arjon](https://forum.mautic.org/u/arjon)\ **Post date:** [September 1, 2016, 9:52am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/13 "2016-09-01T09:52:04Z")
[quote=15260:@kuzmany]1, first - so sorry , Sparkpost Webhook documentation exist on the bottom of the page [https://mautic.org/docs/en/emails/bounce\_management.html](https://mautic.org/docs/en/emails/bounce_management.html) Yes, Sparkpost send information about bounced user to [http://your-mautic.com/mailer/sparkpost/callback](http://your-mautic.com/mailer/sparkpost/callback) and Mautic process this information (usually mark it as do not contact)[/quote] Emails marked as do not contact are never emailed again by the application? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [September 1, 2016, 11:39am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/14 "2016-09-01T11:39:02Z")
Good one @kuzmany ---
**Author:** ![jcasilva](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jcasilva](https://forum.mautic.org/u/jcasilva)\ **Post date:** [September 3, 2016, 10:42am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/15 "2016-09-03T10:42:06Z")
When a try to install the api of sparkpost the message appear Cannot create instance of SparkPostSparkPost while API key is NULL Log data: !! Cannot create instance of SparkPostSparkPost while API key is NULL (code: 0) !! Cannot create instance of SparkPostSparkPost while API key is NULL (code: 0) Same case here? ---
**Author:** ![rajnishkumarrocky](https://avatars.discourse-cdn.com/v4/letter/r/a87d85/32.png) [@rajnishkumarrocky](https://forum.mautic.org/u/rajnishkumarrocky)\ **Post date:** [December 19, 2016, 7:09am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/16 "2016-12-19T07:09:17Z")
Hello can any one help me I am gatting. Error:Our servers could not post a sample payload to this URL HTTP/1.1 302 Date: Mon, 19 Dec 2016 07:02:27 GMT Server: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod\_bwlimited/1.4 X-Powered-By: PHP/5.6.13 Cache-Control: no-cache Location: /s/dashboard Content-Type: text/html; charset=UTF-8 Set-Cookie: 3dfff793d41581f08873aea60121ccf3=9e0e2731ab18bd18a151514d36191321; path=/ Connection: close Transfer-Encoding: chunked ---
**Author:** ![rajnishkumarrocky](https://avatars.discourse-cdn.com/v4/letter/r/a87d85/32.png) [@rajnishkumarrocky](https://forum.mautic.org/u/rajnishkumarrocky)\ **Post date:** [December 19, 2016, 7:12am UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/17 "2016-12-19T07:12:41Z")
@arjon I am gatting above message when I try to Add webhooks in sparkpost my url is [http://mautic.chantnow.com/](http://mautic.chantnow.com/) please help me Thank ---
**Author:** ![fabioedu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fabioedu/32/2156_2.png) [@fabioedu](https://forum.mautic.org/u/fabioedu)\ **Post date:** [May 2, 2020, 7:12pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506/18 "2020-05-02T19:12:26Z")
Does anyone know when they will fix the sparkpost integration bug on Version: 2.16.1 e 2.16.2? I’m having to downgrade to 2.16.0 for all customers using sparkpost. Thanks