# Mautic error whet change locale

**URL:** <https://forum.mautic.org/t/mautic-error-whet-change-locale/27766>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [April 19, 2023, 12:49pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766 "2023-04-19T12:49:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![zaharovrd](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zaharovrd/32/7799_2.png) [@zaharovrd](https://forum.mautic.org/u/zaharovrd)\
**Post date:** [April 19, 2023, 12:49pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766/1 "2023-04-19T12:49:44Z")

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**Your software**  
My Mautic version is: v4.4.7  
My PHP version is: 7.3  
My Database type and version is:

**Your problem**  
My problem is:

1. when i enter in contact i see " The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator."
2. \_\_mautic.core.pagination.items, \_\_mautic.core.pagination.pages under contact list
3. last activity %days% in contacts list not translate

These errors are showing in the log:  
[2023-04-19 11:21:20] mautic.NOTICE: PHP Notice - Undefined variable: inline - in file /home/master/m.XXXXXX.ru/docroot/offline.php - at line 77 {“inTemplate”:true,“isAjax”:true,“message”:“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.”,“submessage”:“System administrators, check server logs for errors.”,“inDev”:false,“base”:“/”,“root”:“/home/master/m.XXXXXX.ru/docroot”,“assetPrefix”:“”,“paths”:{“themes”:“themes”,“assets”:“media”,“asset\_prefix”:“”,“plugins”:“plugins”,“translations”:“translations”,“local\_config”:“%kernel.root\_dir%/config/local.php”,“root”:“/home/master/m.XXXXXX.ru/doc”,“app”:“app”,“bundles”:“app/bundles”,“vendor”:“vendor”},“assetBase”:“/media”} {“hostname”:“m”,“pid”:1075292}  
[2023-04-19 11:21:20] mautic.ERROR: Symfony\Component\Translation\Exception\InvalidArgumentException: Invalid message format (error #65799): msgfmt\_create: message formatter creation failed: U\_PATTERN\_SYNTAX\_ERROR - in file /home/master/m.XXXXXX.ru/docroot/vendor/symfony/translation/Formatter/IntlFormatter.php - at line 43 {“hostname”:“m”,“pid”:1075292}

Steps I have tried to fix the problem:  
clear cache, update translate.  
in v4.4.2 version - translate not full, but no error

how to reproduce the error:  
change system language to Russian

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [April 19, 2023, 1:25pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766/2 "2023-04-19T13:25:28Z")

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Hi clear the cache, it will be okay.

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<div class="post-metadata">

**Author:** ![zaharovrd](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zaharovrd/32/7799_2.png) [@zaharovrd](https://forum.mautic.org/u/zaharovrd)\
**Post date:** [April 19, 2023, 7:23pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766/3 "2023-04-19T19:23:42Z")

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Hi, THANKS for answer

I clear cache…  
mautic:cache:clear

I do  
rm - r /var/cache manual

I update translate…  
Mautic:translate:update

But it’s not help 😢

I remove translate in transiflex, and update it on mautic - it is resolve problem)

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<div class="post-metadata">

**Author:** ![zaharovrd](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zaharovrd/32/7799_2.png) [@zaharovrd](https://forum.mautic.org/u/zaharovrd)\
**Post date:** [May 4, 2023, 1:20pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766/4 "2023-05-04T13:20:25Z")

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![mautic translation bug](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/03cdd5b0af33b3cdf8c892e0ac420bb013f921e0.png)

@joeyk I found that some lines are not translated, but are transferred to the translation “as is”

why is that?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [May 4, 2023, 2:32pm UTC](https://forum.mautic.org/t/mautic-error-whet-change-locale/27766/5 "2023-05-04T14:32:41Z")

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Sorry ☹  
I’m not the right person to ask. No idea.