# Mautic Errors in 4.4.9 version for sending emails

**URL:** <https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [June 1, 2023, 3:43pm UTC](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207 "2023-06-01T15:43:55Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![ayayron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ayayron/32/10341_2.png) [@ayayron](https://forum.mautic.org/u/ayayron)\
**Post date:** [June 29, 2023, 5:55pm UTC](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207/21 "2023-06-29T17:55:45Z")

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Everything is working perfectly now. The errors are no longer showing up, and the SMTP issues are good to go. PTR records I deleted and rebuilt and then I deleted the actual email from my server and added it like it is now. It’s fixed.

I was reading a ton of stuff on additional DNS configurations for 3rd party applications and from Google search i found this article on the mautic forum that I was involved with back in 2017 on email issues with Mautic. I did the same thing as what I said to someone else in this forum

> [@Email problems](https://forum.mautic.org/t/email-problems/9894/6):
>
> This is what i had to do, Mautic has no idea about this i see nothing on any forum or documentation on emails that work or don’t work for sending. i have talked to a few major companies that deal with email such as google, yahoo, comcast and other ISP type of businesses that monitor and have email servers. When it comes down to it and your using your own SMTP or even other 3rd part connections for emails. DNS PTR records have to be verified and cleared as safe. Mautic isn’t a safe appli…

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**Author:** ![bch](https://avatars.discourse-cdn.com/v4/letter/b/f475e1/32.png) [@bch](https://forum.mautic.org/u/bch)\
**Post date:** [November 18, 2023, 12:26pm UTC](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207/22 "2023-11-18T12:26:43Z")

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@ayayron thank you for all details in this thread. I have the same problem. Can you write what exactly you did to fix it?

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**Author:** ![ayayron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ayayron/32/10341_2.png) [@ayayron](https://forum.mautic.org/u/ayayron)\
**Post date:** [November 19, 2023, 2:25am UTC](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207/23 "2023-11-19T02:25:12Z")

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I already explained what I did in this thread, it says This is what I had to do it’s a link to another forum posted that shows the details on what I did.

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