# Mautic Form not working

**URL:** <https://forum.mautic.org/t/mautic-form-not-working/4664>\
**Category:** Product Support\
**Created:** [July 27, 2016, 10:56pm UTC](https://forum.mautic.org/t/mautic-form-not-working/4664 "2016-07-27T22:56:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bishoy](https://avatars.discourse-cdn.com/v4/letter/b/90db22/32.png) [@Bishoy](https://forum.mautic.org/u/Bishoy)\
**Post date:** [July 27, 2016, 10:56pm UTC](https://forum.mautic.org/t/mautic-form-not-working/4664/1 "2016-07-27T22:56:47Z")

</div>

I am having issues with the Form submission not working. My self-hosted instance of Mautic can be found at [http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com](http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com)  
  
  
  
I have installed the tracking script in the head section of an external custom landing page as follows:

Code:

  
Then I used the manual HTML option to load the form. It's redirecting me to a page spitting out an Error 500 ("Internal Server Error"): http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com/form/submit?formId=1  
  
Any solutions?

---

<div class="post-metadata">

**Author:** ![Bishoy](https://avatars.discourse-cdn.com/v4/letter/b/90db22/32.png) [@Bishoy](https://forum.mautic.org/u/Bishoy)\
**Post date:** [July 27, 2016, 10:56pm UTC](https://forum.mautic.org/t/mautic-form-not-working/4664/2 "2016-07-27T22:56:47Z")

</div>

I am having issues with the Form submission not working. My self-hosted instance of Mautic can be found at [http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com](http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com)

I have installed the tracking script in the head section of an external custom landing page as follows:

```auto
<script> (function(w,d,t,u,n,a,m){w['MauticTrackingObject']=n; w[n]=w[n]||function(){(w[n].q=w[n].q||[]).push(arguments)},a=d.createElement(t), m=d.getElementsByTagName(t)[0];a.async=1;a.src=u;m.parentNode.insertBefore(a,m) })(window,document,'script','http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com/mtc.js','mt'); mt('send', 'pageview'); </script>
```

Then I used the manual HTML option to load the form. It’s redirecting me to a page spitting out an Error 500 (“Internal Server Error”): [http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com/form/submit?formId=1](http://ec2-52-37-62-12.us-west-2.compute.amazonaws.com/form/submit?formId=1)

Any solutions?