# Mautic goes to installation page when i change my VPS password

**URL:** <https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642>\
**Category:** Product Support\
**Created:** [July 4, 2024, 9:25am UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642 "2024-07-04T09:25:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![agent33](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@agent33](https://forum.mautic.org/u/agent33)\
**Post date:** [July 4, 2024, 9:25am UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642/1 "2024-07-04T09:25:36Z")

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**Your software**  
My Mautic version is: 5.1  
My PHP version is: 8.1  
My Database type and version is: mysql

**Your problem**  
My problem is:

I have a mautic instant running a VPS, everything is all set up usernames etc with no issues, however whenever I change my shh root password my mautic install is wiped and I am returned to the “Mautic Installation - Environment Check” page meaning i’ve lost all the work done on mautic.

Does anyone know why this might be happening?

These errors are showing in the log:

Steps I have tried to fix the problem:

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 4, 2024, 9:43am UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642/2 "2024-07-04T09:43:33Z")

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Is this a softaculus install?

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<div class="post-metadata">

**Author:** ![agent33](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@agent33](https://forum.mautic.org/u/agent33)\
**Post date:** [July 4, 2024, 9:56am UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642/3 "2024-07-04T09:56:36Z")

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Nope installed on a contabo VPS using command line

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 4, 2024, 3:02pm UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642/4 "2024-07-04T15:02:55Z")

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Are the 2 users in the same group? it really looks like a permissions issue, where the old user suddenly doesn’t have access to files created by the new user / or to mysql

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**Author:** ![agent33](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@agent33](https://forum.mautic.org/u/agent33)\
**Post date:** [July 4, 2024, 6:57pm UTC](https://forum.mautic.org/t/mautic-goes-to-installation-page-when-i-change-my-vps-password/32642/5 "2024-07-04T18:57:58Z")

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I think you are miss understanding my issue, When I change the VPS password, my mautic install goes back to the original mautic installation page.

I am changing my VPS root password