# Mautic Hosted FTP Details **URL:** \ **Category:** General Discussion\ **Created:** [February 15, 2016, 5:12pm UTC](https://forum.mautic.org/t/mautic-hosted-ftp-details/6043 "2016-02-15T17:12:38Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![chodina](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@chodina](https://forum.mautic.org/u/chodina)\ **Post date:** [February 15, 2016, 5:12pm UTC](https://forum.mautic.org/t/mautic-hosted-ftp-details/6043/1 "2016-02-15T17:12:38Z")
Hi, can someone tell me if the Mautic hosted option, they release the FTP details to our shared space? Was this even provided to us? Thanks ---
**Author:** ![chodina](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@chodina](https://forum.mautic.org/u/chodina)\ **Post date:** [February 15, 2016, 5:12pm UTC](https://forum.mautic.org/t/mautic-hosted-ftp-details/6043/2 "2016-02-15T17:12:38Z")
Hi, can someone tell me if the Mautic hosted option, they release the FTP details to our shared space? Was this even provided to us? Thanks ---
**Author:** ![dbhurley](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dbhurley/32/2_2.png) [@dbhurley](https://forum.mautic.org/u/dbhurley)\ **Post date:** [February 15, 2016, 5:17pm UTC](https://forum.mautic.org/t/mautic-hosted-ftp-details/6043/3 "2016-02-15T17:17:13Z")
The [Mautic.com](http://Mautic.com) service is provided by a separate company (Allyde) and is not related to the Mautic product. You would need to ask them through their support channels for any questions you have related to their hosting. 🙂 I hope that helps! David ---
**Author:** ![chodina](https://avatars.discourse-cdn.com/v4/letter/c/e8c25b/32.png) [@chodina](https://forum.mautic.org/u/chodina)\ **Post date:** [February 15, 2016, 5:24pm UTC](https://forum.mautic.org/t/mautic-hosted-ftp-details/6043/4 "2016-02-15T17:24:50Z")
Thanks 🙂