# Mautic Import Frozen

**URL:** https://forum.mautic.org/t/mautic-import-frozen/11623
**Category:** Product Support
**Created:** [November 12, 2019, 7:17am UTC](https://forum.mautic.org/t/mautic-import-frozen/11623 "2019-11-12T07:17:53Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [November 12, 2019, 7:17am UTC](https://forum.mautic.org/t/mautic-import-frozen/11623/1 "2019-11-12T07:17:53Z")

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**Your software**  
My Mautic version is: Latest Version  
My PHP version is: PHP Version 7.2.24-0ubuntu0.18.04.1

**Your problem**  
My problem is:

All of a sudden my imports stopped working. Trying to import a small file with two columns, Email & Stage

These errors are showing in the log:  
[2019-11-12 07:02:55] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 07:04:10] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 07:04:14] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 07:13:42] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:03:27] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:11:06] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:11:22] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:11:25] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:11:58] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}   
[2019-11-12 09:12:47] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: “Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to a member function getId() on null at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php:625)"}

Steps I have tried to fix the problem:  
Tried running Mautic:import  
Tried clearing cache in /app/cache

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<div class="post-metadata">

### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [November 12, 2019, 7:42am UTC](https://forum.mautic.org/t/mautic-import-frozen/11623/2 "2019-11-12T07:42:23Z")

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> [@mikew](#):
>
> Call to a member function getId() on null” at /var/www/mautic/app/bundles/LeadBundle/Model/LeadModel.php line 625 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0)

I have run some tests, ran a different import with different fields and all worked fine. Problem seems to be with the field stage.
