# Mautic Installed at Cloud at Coast

**URL:** <https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271>\
**Category:** Product Support\
**Created:** [April 20, 2017, 3:16pm UTC](https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271 "2017-04-20T15:16:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rpessoa99](https://avatars.discourse-cdn.com/v4/letter/r/46a35a/32.png) [@rpessoa99](https://forum.mautic.org/u/rpessoa99)\
**Post date:** [April 20, 2017, 3:16pm UTC](https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271/1 "2017-04-20T15:16:07Z")

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Hello.  
  
I had buy a CPANEL in “cloud at cost”, and there we have an software called Softaculous which should install Mautic with just a click, as it does for other softwares.  
  
  
  
But, when the instalation complete, showing no errors, I try to access it by my URL ([http://ocasalempreendedor.com.br/omautic](http://ocasalempreendedor.com.br/omautic)) byt an error is displayed.  
  
  
  
Please, could someone help me with this?  
  
  
  
Thanks a lot!

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**Author:** ![rpessoa99](https://avatars.discourse-cdn.com/v4/letter/r/46a35a/32.png) [@rpessoa99](https://forum.mautic.org/u/rpessoa99)\
**Post date:** [April 20, 2017, 3:16pm UTC](https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271/2 "2017-04-20T15:16:07Z")

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Hello.  
I had buy a CPANEL in “cloud at cost”, and there we have an software called Softaculous which should install Mautic with just a click, as it does for other softwares.

But, when the instalation complete, showing no errors, I try to access it by my URL ([http://ocasalempreendedor.com.br/omautic](http://ocasalempreendedor.com.br/omautic)) byt an error is displayed.

Please, could someone help me with this?

Thanks a lot!

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**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Post date:** [April 20, 2017, 7:25pm UTC](https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271/3 "2017-04-20T19:25:06Z")

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@rpessoa99 ,  
Maybe talk to your cloud provider. A 500 error is reasonably significant. It may not be a Mautic issue at all.

Cheers  
Jo

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**Author:** ![rcarabelli](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rcarabelli/32/6807_2.png) [@rcarabelli](https://forum.mautic.org/u/rcarabelli)\
**Post date:** [June 22, 2024, 12:53am UTC](https://forum.mautic.org/t/mautic-installed-at-cloud-at-coast/8271/4 "2024-06-22T00:53:17Z")

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Mautic 5 needs 512M memory for PHP, I use 1024M, at least the softaculous instalation.

Also go to the config file and check the configuration.

Install always in a subdomain… and recheck the htaccess, sometimes the issue is there.