# Mautic Installer Time-out **URL:** \ **Category:** Mautic 4 Install/Upgrade Support\ **Created:** [April 20, 2023, 3:56pm UTC](https://forum.mautic.org/t/mautic-installer-time-out/27779 "2023-04-20T15:56:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![pascalharting](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pascalharting/32/9667_2.png) [@pascalharting](https://forum.mautic.org/u/pascalharting)\ **Post date:** [April 20, 2023, 3:56pm UTC](https://forum.mautic.org/t/mautic-installer-time-out/27779/1 "2023-04-20T15:56:28Z")
_My PHP version is_ : 8.2.5 _My MySQL/MariaDB version is_: 10.6.12 **Updating/Installing Errors** _I am_: Installing _Installing via_ : Web _These errors are showing in the installer_ : 504 Gateway Time-out _These errors are showing in the Mautic log_ : Log File is empty _My problem is_ : When installing Mautic, I get a 504 Gateway Time-out Error after confirming Step 1. Does anyone have an idea what the issue could be. _Steps I have tried to fix the problem_ : I already changed the nginx and PHP timeout setting to 600 and cleared the cache. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [April 20, 2023, 3:58pm UTC](https://forum.mautic.org/t/mautic-installer-time-out/27779/2 "2023-04-20T15:58:44Z")
Hey there! We don’t yet support PHP 8.2 - please take a look at [Requirements](https://www.mautic.org/download/requirements) 🙂 Please try downgrading your PHP version for the time being! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\ **Post date:** [April 22, 2023, 4:09am UTC](https://forum.mautic.org/t/mautic-installer-time-out/27779/4 "2023-04-22T04:09:10Z")
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