# Mautic Instance "Lost By Chance"

**URL:** https://forum.mautic.org/t/mautic-instance-lost-by-chance/5395
**Category:** Product Support
**Created:** [September 20, 2016, 3:15pm UTC](https://forum.mautic.org/t/mautic-instance-lost-by-chance/5395 "2016-09-20T15:15:31Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![pikamoo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pikamoo/32/110_2.png) [@pikamoo](https://forum.mautic.org/u/pikamoo)
#### Post date: [September 20, 2016, 3:15pm UTC](https://forum.mautic.org/t/mautic-instance-lost-by-chance/5395/1 "2016-09-20T15:15:31Z")

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I’m trying to create a second Mautic Instance, the Cloud Free version, and I get redirected to the page that shows “Lost By Chance I couldn’t find the page you were looking for.” All I did was click at the top left that says “New Instance”. I would like to make a new instance so I can separate projects. Is this broken? Shouldn’t I be able to make another instance? Or is this feature only allowed in the paid version?

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<div class="post-metadata">

### Author: ![pikamoo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pikamoo/32/110_2.png) [@pikamoo](https://forum.mautic.org/u/pikamoo)
#### Post date: [September 20, 2016, 3:15pm UTC](https://forum.mautic.org/t/mautic-instance-lost-by-chance/5395/2 "2016-09-20T15:15:31Z")

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I’m trying to create a second Mautic Instance, the Cloud Free version, and I get redirected to the page that shows “Lost By Chance I couldn’t find the page you were looking for.” All I did was click at the top left that says “New Instance”. I would like to make a new instance so I can separate projects. Is this broken? Shouldn’t I be able to make another instance? Or is this feature only allowed in the paid version?
