# Mautic integration to debounce

**URL:** <https://forum.mautic.org/t/mautic-integration-to-debounce/27258>\
**Category:** Product Support\
**Created:** [March 4, 2023, 5:07pm UTC](https://forum.mautic.org/t/mautic-integration-to-debounce/27258 "2023-03-04T17:07:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shashikant123](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@shashikant123](https://forum.mautic.org/u/shashikant123)\
**Post date:** [March 4, 2023, 5:07pm UTC](https://forum.mautic.org/t/mautic-integration-to-debounce/27258/1 "2023-03-04T17:07:48Z")

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Hi I want to connect Mautic to [Debounce.io](http://Debounce.io)

when I try to connect Debounce  
with mautic admin and password

it gives following error  
api key not valid or dosent have enough permission

I have already enabled in Mautic

API enabled? to yes

and

Enable HTTP basic auth? to yes

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 5, 2023, 8:15am UTC](https://forum.mautic.org/t/mautic-integration-to-debounce/27258/2 "2023-03-05T08:15:43Z")

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Make sure you clear cache after allowing Mautic basic auth.

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**Author:** ![shashikant123](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@shashikant123](https://forum.mautic.org/u/shashikant123)\
**Post date:** [March 21, 2023, 12:25pm UTC](https://forum.mautic.org/t/mautic-integration-to-debounce/27258/3 "2023-03-21T12:25:20Z")

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sorry for the late reply

as i was not active on the site  
but thanx for the reply it did solve the problem