# Mautic is not able to save mails

**URL:** <https://forum.mautic.org/t/mautic-is-not-able-to-save-mails/21410>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [October 25, 2021, 8:55pm UTC](https://forum.mautic.org/t/mautic-is-not-able-to-save-mails/21410 "2021-10-25T20:55:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![abhinabadutta](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abhinabadutta/32/505_2.png) [@abhinabadutta](https://forum.mautic.org/u/abhinabadutta)\
**Post date:** [October 25, 2021, 8:55pm UTC](https://forum.mautic.org/t/mautic-is-not-able-to-save-mails/21410/1 "2021-10-25T20:55:21Z")

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**Your software**  
My Mautic version is:4.0.1  
My PHP version is:7.4(domain side), 7.3.3 in( serverside)  
My Database type and version is: **MariaDB 10.3**

**Your problem**  
My problem is: I am new to mautic, tried to setup through following some tutorials.

✓ It sending test mail.

✓ Able to upload contact or emails addresses through csv

✓ Able to create segments

❌ Email not created

Most of the time the mail is not saving.( tried to save for 100 times it saved for only 3-4 times )

 ![mail no saving](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/564315736ff4377eb3c266dbbb0c103d8a577172.png)

But the mail is getting delivered,

Here are the cron job from Cpanel

 ![my cron job image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/38cc0464764bf868859669d650cf9760900ac5b6.png)

Where should i share my concern to get some help.

These errors are showing in the log: ![1](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/69b8275a465b3b53153a36c2595295f3accfc275.png)  
 ![2](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/1d21a5ad617a1c351111fd18959ea8b75af0cecd.png)  
 ![3](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d2122ca6ba054bc10c8639ecdc121e7f9ae13ab2.png)  
 ![4](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6226b81b0bfd68a17ff3a8a17ee7bea054663ebf.png)  
 ![5](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/bf8f8e52257b8ad7896a73043d5269b0dc822774.png)

Steps I have tried to fix the problem: Need guide to follow!

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [October 26, 2021, 10:35am UTC](https://forum.mautic.org/t/mautic-is-not-able-to-save-mails/21410/2 "2021-10-26T10:35:15Z")

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Hi, emails are autosaving in the builder.  
If not, then plz check if you have any errors in your javascript console in your browser.