# Mautic isn't sending out my emails

**URL:** <https://forum.mautic.org/t/mautic-isnt-sending-out-my-emails/22528>\
**Category:** Product Support\
**Created:** [January 29, 2022, 4:27pm UTC](https://forum.mautic.org/t/mautic-isnt-sending-out-my-emails/22528 "2022-01-29T16:27:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jjarrett](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jjarrett/32/6763_2.png) [@jjarrett](https://forum.mautic.org/u/jjarrett)\
**Post date:** [January 29, 2022, 4:27pm UTC](https://forum.mautic.org/t/mautic-isnt-sending-out-my-emails/22528/1 "2022-01-29T16:27:13Z")

</div>

**Your software**  
My Mautic version is: 4.1.1  
My PHP version is: 7.4  
My Database type and version is: 4.9.7

**Your problem**  
My problem is: I set up Mautic using Softaculous.

I integrated it with Amazon AWS to send my emails. I tested that and it works.

I created an email to go out to subscribers when they subscribe so that they could confirm their subscription before receiving anything else from me.

I did set up my crons. Here they are:

|0,15,30,45|_|_|_|_| /usr/local/bin/alt-php74 /home/askjinge/public\_html/jingerjarrett.com/emailmarketing/app/console mautic:segments:update| |

|5,20,35,50|_|_|_|_| /usr/local/bin/alt-php74 /home/askjinge/public\_html/jingerjarrett.com/emailmarketing/app/console mautic:campaigns:rebuild

|10,25,40,55|_|_|_|_| /usr/local/bin/alt-php74 /home/askjinge/public\_html/jingerjarrett.com/emailmarketing/app/console mautic:campaigns:trigger| |  
|2,17,32,47|_|_|_|_| /usr/local/bin/alt-php74 /home/askjinge/public\_html/jingerjarrett.com/emailmarketing/app/console mautic:emails:send||

It’s not sending out the emails.

What I did notice on the dashboard is that it has those emails in the que on the Upcoming Emails Panel. The date for those keeps changing and keeps becoming a new future date.

When I set up the campaign, I set the email to send immediately, and it’s a transactional email.

These errors are showing in the log: I looked at the webserver error log, but I don’t see anything that shows there’s a problem. If there is a different log I need to look at, please let me know. I’ll look at it and post the results here.

Steps I have tried to fix the problem: I updated my php to 7.4. It was showing that everything was set to 5.6. I updated my crons to reflect what I believe is the correct path. (I got this from the settings inside of Mautic) and staggered them according to the directions I found online. I’m not sure what else to do here as I believe that everything is set up correctly. Only it’s not sending that email.

Would you show me what I’m doing wrong here so I can fix it?

Thank you.
