# Mautic not tracking https pages

**URL:** <https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122>\
**Category:** Product Support\
**Created:** [October 7, 2016, 1:01pm UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122 "2016-10-07T13:01:41Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![dklamie](https://avatars.discourse-cdn.com/v4/letter/d/35a633/32.png) [@dklamie](https://forum.mautic.org/u/dklamie)\
**Post date:** [November 11, 2016, 12:00pm UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122/21 "2016-11-11T12:00:10Z")

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Anyone using [mautic.net](http://mautic.net) instance having the same problem? Cause I don’t see how to approach the problem if the installation is on [mautic.net](http://mautic.net) and not on our server (aka I don’t see how to approach the problem if I’m unable to edit .htaccess cause it’s not on my server)?

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**Author:** ![dklamie](https://avatars.discourse-cdn.com/v4/letter/d/35a633/32.png) [@dklamie](https://forum.mautic.org/u/dklamie)\
**Post date:** [November 21, 2016, 9:59am UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122/22 "2016-11-21T09:59:50Z")

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As @Friso mentions in the other post: the solution is in: "Just provide your domains in Configuration, CORS Settings, Valid Domains in Mautic. "

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**Author:** ![deejames](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejames/32/677_2.png) [@deejames](https://forum.mautic.org/u/deejames)\
**Post date:** [February 8, 2020, 11:37pm UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122/23 "2020-02-08T23:37:47Z")

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what domain are we providing? Is it the domain that mautic is installed on?

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**Author:** ![deejames](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejames/32/677_2.png) [@deejames](https://forum.mautic.org/u/deejames)\
**Post date:** [February 8, 2020, 11:39pm UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122/24 "2020-02-08T23:39:22Z")

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I installed mautic on subdomain.  
Should I provide the subdomain only or the subdomain and the primary domain?

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**Author:** ![Yosu\_Cadilla](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yosu_cadilla/32/6206_2.png) [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\
**Post date:** [February 9, 2020, 3:17pm UTC](https://forum.mautic.org/t/mautic-not-tracking-https-pages/6122/25 "2020-02-09T15:17:53Z")

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@deejames Are you using Cloudflare or some type of proxy?

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