# Mautic on Cloudways

**URL:** <https://forum.mautic.org/t/mautic-on-cloudways/4860>\
**Category:** Product Support\
**Created:** [August 12, 2016, 8:19am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860 "2016-08-12T08:19:15Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![gerry](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gerry](https://forum.mautic.org/u/gerry)\
**Post date:** [August 12, 2016, 8:19am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/1 "2016-08-12T08:19:15Z")

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Hi,  
  
  
  
Has anyone tried to install Mautic on Cloudways with Digital Ocean server or another server?  
  
  
  
I need help installing Mautic with Cloudways but their support wasn’t very helpful.  
  
  
  
Please point me in the right direction.  
  
  
  
Here’s what I tried so far:

1. Created a PHP Stack application on a Digital Ocean server with Cloudways  
2. Installed Mautic with SSH using step one here: [http://freedif.org/mautic-opensource-marketing-email-automation/](http://freedif.org/mautic-opensource-marketing-email-automation/)  
3. Could not follow the rest of the steps in above link

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**Author:** ![gerry](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gerry](https://forum.mautic.org/u/gerry)\
**Post date:** [August 12, 2016, 8:19am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/2 "2016-08-12T08:19:15Z")

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Hi,

Has anyone tried to install Mautic on Cloudways with Digital Ocean server or another server?

I need help installing Mautic with Cloudways but their support wasn’t very helpful.

Please point me in the right direction.

Here’s what I tried so far:

1. Created a PHP Stack application on a Digital Ocean server with Cloudways
2. Installed Mautic with SSH using step one here: [http://freedif.org/mautic-opensource-marketing-email-automation/](http://freedif.org/mautic-opensource-marketing-email-automation/)
3. Could not follow the rest of the steps in above link

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**Author:** ![gerry](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gerry](https://forum.mautic.org/u/gerry)\
**Post date:** [August 12, 2016, 4:03pm UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/3 "2016-08-12T16:03:09Z")

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Hi Adam,

Thank you for the reply. That helped a lot and Mautic is now setup 🙂

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 12, 2016, 4:15pm UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/4 "2016-08-12T16:15:15Z")

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Wow so happy to hear that my brief instructions there actually worked.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [August 12, 2016, 12:52pm UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/5 "2016-08-12T12:52:49Z")

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While these are not completely detailed, here are the steps to follow:

- Download Mautic zip
- Create LAMP stack application in Cloudways
- FTP Mautic to the application folder
- SSH to application folder to unzip
- Start the installer process, use the database credentials that Cloudways gives you
- Configure your crons

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**Author:** ![ahmedkhan2](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@ahmedkhan2](https://forum.mautic.org/u/ahmedkhan2)\
**Post date:** [August 15, 2016, 10:46am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/6 "2016-08-15T10:46:55Z")

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Great to know your that your problems is solved by Adam. But few things I need to add in it is that. When you unzip your file on Cloudways, sometimes you will see a permission issue, to solve that go to your application and then to your application settings and click on reset permission there. Also, you need to create a logs folder inside /public\_html/app for that log into Putty using Master Credentials, or Cloudways own terminal and create a new directory using it.

P.S. I work at Cloudways

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**Author:** ![ardit](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@ardit](https://forum.mautic.org/u/ardit)\
**Post date:** [September 25, 2016, 1:15am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/7 "2016-09-25T01:15:58Z")

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Hey, so i’m running into an error:

PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server.

I tried adding always\_populate\_raw\_post\_data = -1 to the PHP settings, but it comes back as invalid.

For the time being, I moved to PHP 7.0 instead of 5.6 but it’s not ideal for me right now.

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\
**Post date:** [September 25, 2016, 2:12am UTC](https://forum.mautic.org/t/mautic-on-cloudways/4860/8 "2016-09-25T02:12:09Z")

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Not sure why you would be getting this error, I had absolutely no issues like this at all.

[quote=15922:@ardit]Hey, so i’m running into an error:

PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server.

I tried adding always\_populate\_raw\_post\_data = -1 to the PHP settings, but it comes back as invalid.

For the time being, I moved to PHP 7.0 instead of 5.6 but it’s not ideal for me right now.[/quote]
