# Mautic SMS not sending (SMS history not showing up in contact )

**URL:** <https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086>\
**Category:** Product Support\
**Created:** [February 8, 2021, 1:54pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086 "2021-02-08T13:54:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![danielolawuyi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danielolawuyi/32/1061_2.png) [@danielolawuyi](https://forum.mautic.org/u/danielolawuyi)\
**Post date:** [February 8, 2021, 1:54pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/1 "2021-02-08T13:54:35Z")

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**Your software**  
My Mautic version is: 3.2.5  
My PHP version is: 7.2  
My Database type and version is: Mysql

**Your problem**  
My problem is:

I have installed 2 versions of Mautic 3.2.5 and 3.0. However, I can’t seem to find SMS history to allow me send SMS to individual contacts or to a bulk sms for test.

Please how do I resolve this?  
Or simply send SMS via twillo?

These errors are showing in the log:  
There is no error in the log file.

Steps I have tried to fix the problem:  
I have configured and setup twillo correctly.

 ![PHOTO_20210208_081101](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b634286ce57f2080e821e902336ac637fae11c7c.jpeg)

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [February 8, 2021, 3:32pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/2 "2021-02-08T15:32:29Z")

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I believe this requires another plugin unless you can write the integration yourself.  
@kuzmany has one.

> **[Custom SMS for Mautic](https://mtcextendee.com/marketplace/custom-sms-for-mautic/)**
>
> Buy now one domain license / 39€ 24€ – buy nowunlimited license / 179€ 99€- buy now Buy now one domain license / 39€ 24€ – buy nowunlimited license / 179€ 99€- buy now

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**Author:** ![danielolawuyi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danielolawuyi/32/1061_2.png) [@danielolawuyi](https://forum.mautic.org/u/danielolawuyi)\
**Post date:** [February 8, 2021, 6:27pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/3 "2021-02-08T18:27:55Z")

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Thank you but I will rather like to have the default SMS history working first before I proceed to buying a plugin.

You will agree with me that it’s better to resolve the SMS sending issues before jumping onto a paid plugin to make life easier for me.

Thanks for your help.

I really appreciate it

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [February 8, 2021, 6:55pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/4 "2021-02-08T18:55:02Z")

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> [@danielolawuyi](#):
>
> However, I can’t seem to find SMS history **to allow me send SMS to individual contacts or to a bulk sms for test.**

Perhaps I misunderstood what you were asking for. Be well

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**Author:** ![danielolawuyi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danielolawuyi/32/1061_2.png) [@danielolawuyi](https://forum.mautic.org/u/danielolawuyi)\
**Post date:** [February 12, 2021, 1:44pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/5 "2021-02-12T13:44:21Z")

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Thank you @EJL

I appreciate your help man

I was just wondering if I missed something during installation being that some online resource have it(SMS HISTORY) by default.

I will attach an image I saw online.

I wanted to be sure my installation is fine before looking for other alternatives.

 ![send-sms-via-contact-16](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/62b33a7a03573b1d38218eeb3ff8e29023955b02.png)

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [February 12, 2021, 2:08pm UTC](https://forum.mautic.org/t/mautic-sms-not-sending-sms-history-not-showing-up-in-contact/18086/6 "2021-02-12T14:08:43Z")

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I don’t believe it is a standard function of Mautic. That picture is from a very customized version of Mautic that I’m familiar with.  
I wish it was a standard function. I would use it daily.
