# Mautic support request **URL:** \ **Category:** 3rd Party Addons\ **Created:** [May 12, 2017, 11:55am UTC](https://forum.mautic.org/t/mautic-support-request/8487 "2017-05-12T11:55:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![lucagitec](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Post date:** [May 12, 2017, 11:55am UTC](https://forum.mautic.org/t/mautic-support-request/8487/1 "2017-05-12T11:55:29Z")
Hi, do you still offer Mautic support? We’d need help with: - proper tracking of Mautic visits on our Mautic server (now the tracking look weird, they seems like a lot of 1st time visits, even if they come from the same IP) - OAuth 2.0 integration between Wordpress/Gravity Form and Mautic (most of the time we receive an error [message] =\> The access token provided has expired. =\> 401 [type] =\> invalid\_grant - Test bounce/unsubscribe features, - Technical creation of a drip campaign of 4 emails with dedicated stages. - Import of old contacts from an old Mautic DB and Mailchimp. Luca[code] =\> 401 [type] =\> invalid\_grant - Test bounce/unsubscribe features, - Technical creation of a drip campaign of 4 emails with dedicated stages. - Import of old contacts from an old Mautic DB and Mailchimp. Luca ---
**Author:** ![lucagitec](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Post date:** [May 12, 2017, 11:55am UTC](https://forum.mautic.org/t/mautic-support-request/8487/2 "2017-05-12T11:55:29Z")
Hi, do you still offer Mautic support? We’d need help with: - proper tracking of Mautic visits on our Mautic server (now the tracking look weird, they seems like a lot of 1st time visits, even if they come from the same IP) - OAuth 2.0 integration between Wordpress/Gravity Form and Mautic (most of the time we receive an error [message] =\> The access token provided has expired. [code] =\> 401 [type] =\> invalid\_grant - Test bounce/unsubscribe features, - Technical creation of a drip campaign of 4 emails with dedicated stages. - Import of old contacts from an old Mautic DB and Mailchimp. Luca ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [May 12, 2017, 12:11pm UTC](https://forum.mautic.org/t/mautic-support-request/8487/3 "2017-05-12T12:11:25Z")
Hello Luca Yes Here are my answers proper tracking of Mautic visits on our Mautic server This is a source code bug that has been reported and Mautic team are looking to fix. - OAuth 2.0 integration between Wordpress/Gravity Form and Mautic (most of the time we receive an error I can give a look but if this is a third party plugin there is no much i can do. Test bounce/unsubscribe features, - Yes Technical creation of a drip campaign of 4 emails with dedicated stages. - Yes Import of old contacts from an old Mautic DB and Mailchimp. - Yes my specialty ---
**Author:** ![lucagitec](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Post date:** [May 12, 2017, 12:39pm UTC](https://forum.mautic.org/t/mautic-support-request/8487/4 "2017-05-12T12:39:13Z")
Our new website: [Pagination.com](http://Pagination.com) 5000 overall leads, growing 20 leads per day. Most Important lead generating page: [https://pagination.com/tutorials/data-merge-indesign/](https://pagination.com/tutorials/data-merge-indesign/) Source code bug: let’s start with the version you trust the most 🙂 Mautic server: a dedicated VPS at Fastcomet. Integration between Wordpress/Gravity Form and Mautic. Let’s try. Worst case: we can contact the developer and the hosting provider with a proper technical request written by you. I’m sure they will help-. Could you send me an offer for 5 hours of work paid in advance? Luca Reginato [luca.reginato@pagination.com](mailto:luca.reginato@pagination.com) Pagination Srl Via dei Faggi, 14 – 31033 Castelfranco Veneto – Italy P.IVA IT04279160263 ---
**Author:** ![lucagitec](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Post date:** [May 12, 2017, 1:07pm UTC](https://forum.mautic.org/t/mautic-support-request/8487/5 "2017-05-12T13:07:30Z")
We’ll have to eveluate multiple offers before choosing a consultant. Please also tell me: your preferred working hours / timezone If we choose you when would you avaible to start helping us? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [May 12, 2017, 6:12pm UTC](https://forum.mautic.org/t/mautic-support-request/8487/6 "2017-05-12T18:12:57Z")
I have a fixed fee of USD$250 for the service you require. Fastcomet look to be very famous for people in Italy you are not the first customer that I have from Italy that use Fastcomet. Also, i don’t go to compete with any other consultant that appears I’m pretty sure of my capabilities and the creators of Mautic know and recognized my contribution to the platform. I can work on my own you don’t need to be awake for me just need to have all the tools and that is. and i can work right away i just finish another consulting in Australia for a Digital Marketing agency. I can do this real quick since i do this a lot of the time. PD: Next week i going to start a consulting for a telecom in Spain so if you want to start a soon as possible let me know. [jninhilario@gmail.com](mailto:jninhilario@gmail.com) ---
**Author:** ![lucagitec](https://avatars.discourse-cdn.com/v4/letter/l/9fc348/32.png) [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Post date:** [May 13, 2017, 5:35am UTC](https://forum.mautic.org/t/mautic-support-request/8487/7 "2017-05-13T05:35:41Z")
Deal done. I shared a google docs with most of the information you need, and I’ll some details soon. [https://docs.google.com/document/d/1gkXy6-xs5LEx964agy2IzbKcMOCT8i2bfOOyGuDtFVg/edit](https://docs.google.com/document/d/1gkXy6-xs5LEx964agy2IzbKcMOCT8i2bfOOyGuDtFVg/edit) I’m really excited about this project! Tell me also about payment details: how/when.