# Mautic throwing file permissions error, in particularly when apache restarts

**URL:** <https://forum.mautic.org/t/mautic-throwing-file-permissions-error-in-particularly-when-apache-restarts/14930>\
**Category:** Product Support\
**Created:** [June 24, 2020, 7:37am UTC](https://forum.mautic.org/t/mautic-throwing-file-permissions-error-in-particularly-when-apache-restarts/14930 "2020-06-24T07:37:51Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![EdwardC](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/edwardc/32/693_2.png) [@EdwardC](https://forum.mautic.org/u/EdwardC)\
**Post date:** [June 24, 2020, 7:37am UTC](https://forum.mautic.org/t/mautic-throwing-file-permissions-error-in-particularly-when-apache-restarts/14930/1 "2020-06-24T07:37:51Z")

</div>

**Your software**  
My Mautic version is: 2.16.2  
My PHP version is: PHP Version 7.2.24-1+ubuntu18.04.1+deb.sury.org+1

**Your problem**  
My problem is: Mautic throwing file permissions error, in particularly when apache restarts. Apache restarting with sudo crontab.

These errors are showing in the log:  
[Wed Jun 24 05:17:35.280614 2020] [php7:error] [pid 22287] [client 192.168.0.21:36038] PHP Fatal error: Uncaught UnexpectedValueException: The stream or file “/var/www/mydomain/marketing/app/logs/mautic\_prod-2020-06-24.php” could not be opened: failed to open stream: Permission denied in /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Handler/StreamHandler.php:107\nStack trace:\n#0 /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Handler/RotatingFileHandler.php(107): Monolog\Handler\StreamHandler-\>write(Array)\n#1 /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Handler/AbstractProcessingHandler.php(37): Monolog\Handler\RotatingFileHandler-\>write(Array)\n#2 /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Logger.php(337): Monolog\Handler\AbstractProcessingHandler-\>handle(Array)\n#3 /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Logger.php(518): Monolog\Logger-\>addRecord(400, ‘PHP Error: Unca…’, Array)\n#4 /var/www/mydomain/marketing/app/bundles/CoreBundle/ErrorHandler/ErrorHandler.php(427): Monolog\Logger-\>log(400, ‘PHP Error: Unca…’, in /var/www/mydomain/marketing/vendor/monolog/monolog/src/Monolog/Handler/StreamHandler.php on line 107

Steps I have tried to fix the problem:  
I have to set the whole folder to chown -R www-data:www-data