# Mautic Tracking Pixel Doesn't Working in Wordpress

**URL:** <https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775>\
**Category:** Product Support\
**Created:** [June 20, 2017, 9:01am UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775 "2017-06-20T09:01:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![anky\_4040](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@anky\_4040](https://forum.mautic.org/u/anky_4040)\
**Post date:** [June 20, 2017, 9:01am UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775/1 "2017-06-20T09:01:12Z")

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Hi  
  
  
  
I installed wordpress plugin wp-mautic but it is not showing me any new anonymous visitor in contacts when I visit the website (ofcourse I am trying with another browser & without logged in to wordpress)  
  
  
  
Let me know what I am doing wrong.  
  
  
  
Check this website & see source code that my mautic wp-code added to footer  
  
[http://embroideryonly.com](http://embroideryonly.com)  
  
  
  
Please help.

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<div class="post-metadata">

**Author:** ![anky\_4040](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@anky\_4040](https://forum.mautic.org/u/anky_4040)\
**Post date:** [June 20, 2017, 9:01am UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775/2 "2017-06-20T09:01:12Z")

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Hi

I installed wordpress plugin wp-mautic but it is not showing me any new anonymous visitor in contacts when I visit the website (ofcourse I am trying with another browser & without logged in to wordpress)

Let me know what I am doing wrong.

Check this website & see source code that my mautic wp-code added to footer  
[http://embroideryonly.com](http://embroideryonly.com)

Please help.

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<div class="post-metadata">

**Author:** ![itvietnam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@itvietnam](https://forum.mautic.org/u/itvietnam)\
**Post date:** [June 20, 2017, 9:40am UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775/3 "2017-06-20T09:40:14Z")

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Hi,

without logged in to \<–try another browser without logged to Mautic. WordPress or Not, mtc.js don’t care.

Next, if your browser block javascript, please try enable fall back to images tracking.

Finally, clear cache by rm -rf app/cache/\* and check again. Mautic got problem with caching.

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<div class="post-metadata">

**Author:** ![anky\_4040](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@anky\_4040](https://forum.mautic.org/u/anky_4040)\
**Post date:** [June 21, 2017, 6:07am UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775/4 "2017-06-21T06:07:54Z")

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> [@23853:@MxyzptlkFishStix](#):
>
> I don’t see Mautic tracking javascript in your source code.

I have deactivated it, I activated again. Mtc.js giving 404 error .  
I have installed mautic on digital ocean Ubuntu 16.04  
Everything else in mautic is working fine- it tracks the landing page, I have successfully plugged amazon ses

But this tracking pixel on third party not working, Can you let me know if I need to make some correction in files?

Regards  
Ankit

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<div class="post-metadata">

**Author:** ![anky\_4040](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@anky\_4040](https://forum.mautic.org/u/anky_4040)\
**Post date:** [June 21, 2017, 7:50pm UTC](https://forum.mautic.org/t/mautic-tracking-pixel-doesnt-working-in-wordpress/8775/5 "2017-06-21T19:50:14Z")

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> [@23867:@MxyzptlkFishStix](#):
>
> Your Nginx config isn’t setup right.

Can you help how to fix this - I find my nginx.conf

Do I have to add some missing code here?

Regards