# Mautic Tracking Script and Nginx

**URL:** <https://forum.mautic.org/t/mautic-tracking-script-and-nginx/6085>\
**Category:** Product Support\
**Created:** [October 4, 2016, 7:17pm UTC](https://forum.mautic.org/t/mautic-tracking-script-and-nginx/6085 "2016-10-04T19:17:18Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![bbaronas](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@bbaronas](https://forum.mautic.org/u/bbaronas)\
**Post date:** [October 4, 2016, 7:17pm UTC](https://forum.mautic.org/t/mautic-tracking-script-and-nginx/6085/1 "2016-10-04T19:17:18Z")

</div>

Hello,  
  
  
  
I’m completely new to Mautic (private server), and I’m trying to figure a couple of things out. I seem to have figured out the tracking pixel (mtracking.gif) and I am able to see/track anonymous users using it on one of my sites. However, I seem to be having issues working with the tracking script (mtc.js). I have it installed as a copy and paste (copy from mautic config page and paste into the body section) in one of my sites (non-joomla site), and I have installed it via the Joomla plugin on one of my other sites.  
  
  
  
I have then logged out of Mautic and opened a private window in a different browser to see if I can test the tracking script. According to the web console on the private browser, mtc.js gets a 200 response on both sites. However, I cannot seem to find my activity in Mautic either as a visitor, or a known contact.  
  
  
  
I checked my Nginx access log and I saw an entry that looked like I was spotted, but I’m not seeing anything in Contacts in Mautic. What am I missing???  
  
  
  
I’m running Mautic 2.1.1  
  
PHP 7.0.8  
  
Nginx 1.10

---

<div class="post-metadata">

**Author:** ![bbaronas](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@bbaronas](https://forum.mautic.org/u/bbaronas)\
**Post date:** [October 4, 2016, 7:17pm UTC](https://forum.mautic.org/t/mautic-tracking-script-and-nginx/6085/2 "2016-10-04T19:17:18Z")

</div>

Hello,

I’m completely new to Mautic (private server), and I’m trying to figure a couple of things out. I seem to have figured out the tracking pixel (mtracking.gif) and I am able to see/track anonymous users using it on one of my sites. However, I seem to be having issues working with the tracking script (mtc.js). I have it installed as a copy and paste (copy from mautic config page and paste into the body section) in one of my sites (non-joomla site), and I have installed it via the Joomla plugin on one of my other sites.

I have then logged out of Mautic and opened a private window in a different browser to see if I can test the tracking script. According to the web console on the private browser, mtc.js gets a 200 response on both sites. However, I cannot seem to find my activity in Mautic either as a visitor, or a known contact.

I checked my Nginx access log and I saw an entry that looked like I was spotted, but I’m not seeing anything in Contacts in Mautic. What am I missing???

I’m running Mautic 2.1.1  
PHP 7.0.8  
Nginx 1.10