# Mautic Unsubscribe header/ READ THIS

**URL:** https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971
**Category:** Product Support
**Created:** [January 31, 2021, 1:40am UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971 "2021-01-31T01:40:10Z")
**Posts on this page:** 11
**Page:** 1

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [January 31, 2021, 1:40am UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/1 "2021-01-31T01:40:10Z")

</div>

Hello everyone, I noticed huge drop in open rate last two days. I have been testing my emails on mail-tester a lot those two days. Tried changing to different email templates. Email is good, no spam words…bla bla

Mail-tester score dropped from 9.9-10 to 5.8 because of this,

-2.43 RAZOR2\_CF\_RANGE\_51\_100 Razor2 gives confidence level above 50%  
cf: 100  
-1.729 RAZOR2\_CHECK Listed in Razor2 ([http://razor.sf.net/](http://razor.sf.net/))

And, I was trying to eliminate problem… In the end I figured that my unusbscribe link is the issue 100%. Tried sending same email without it and I get 9.9 -10 score.  
Can someone explain?

---

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [January 31, 2021, 2:22am UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/2 "2021-01-31T02:22:04Z")

</div>

So, once again its 100% that my domain is doing this. How can I change unsubscribe link with other domain that I’m currently using?

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [January 31, 2021, 4:14pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/3 "2021-01-31T16:14:56Z")

</div>

Hello Taric. Mautic uses its own domain to track clicks. You need to move Mautic

---

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [January 31, 2021, 8:21pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/4 "2021-01-31T20:21:34Z")

</div>

Hello @joeyk. What do you mean? Move it where? To another domain or what? Why? Explain please.  
Just to make my self clear I was talking about unsubscribe links.

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [February 1, 2021, 2:21pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/5 "2021-02-01T14:21:02Z")

</div>

Hi,  
Sorry I was replying from my phone yesterday 🙂  
Unsubscribe links use your Mautic installation domain. So each link will look like:  
[https://yourdomain.com/email/view/5fe36f5585bf10dsfs4ddf2792](https://yourdomain.com/email/view/5fe36f5585bf10dsfs4ddf2792)

If your Mautic install is on a domain, that pulls your deliverability down, you’ll need to move your installation domain. In other words: move Mautic to another domain.

---

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [February 1, 2021, 4:06pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/6 "2021-02-01T16:06:17Z")

</div>

Thanks @joeyk  
What do you mean by “If your Mautic install is on a domain, that pulls your deliverability down” then you say “move mautic to another domain” ? 🙂

How often should I do this because I have only sent 5k emails before these issues?

Thanks

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [February 1, 2021, 5:18pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/7 "2021-02-01T17:18:59Z")

</div>

Maybe I misunderstood you:  
Is your send score so bad because of your sending domain?  
J

---

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [February 1, 2021, 7:29pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/8 "2021-02-01T19:29:32Z")

</div>

I don’t send from my domain at all. I use amazon domain. I get 9.9 -10 with that. And +50% open rate/300-400 cold emails per day.  
But 2-3 days back I was getting 10-20% open rate and thats when I figured this out. Using same amazon SMTP on other domain I got 10/10. I even used glock apps inboxing tool and got great results.

I have no idea why is this happening. My domain from unubscribe link is not blacklisted.

Is this a good pracice. Sending emails from amazon domain? Couple of my domain are new so I don’t want to destory them.

Thanks

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [February 1, 2021, 9:55pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/9 "2021-02-01T21:55:43Z")

</div>

What is an amazon domain? Never heard of that.

---

<div class="post-metadata">

### Author: ![tarik123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tarik123/32/4153_2.png) [@tarik123](https://forum.mautic.org/u/tarik123)
#### Post date: [February 1, 2021, 10:20pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/10 "2021-02-01T22:20:48Z")

</div>

[eXXX-2.smtp-out.us-east-2.amazonses.com](http://eXXX-2.smtp-out.us-east-2.amazonses.com)  
aws sending domain

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [February 2, 2021, 4:54pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971/11 "2021-02-02T16:54:49Z")

</div>

Okay… That is not whan I meant.  
In my eyes sending domain is the domain of your sender email.  
That is SMTP relay domain I guess.
