# Mautic Update - Stuck on Clearing Application Cache **URL:** \ **Category:** Mautic 4 Install/Upgrade Support\ **Created:** [November 10, 2022, 3:42pm UTC](https://forum.mautic.org/t/mautic-update-stuck-on-clearing-application-cache/26019 "2022-11-10T15:42:22Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![aslan1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aslan1/32/8621_2.png) [@aslan1](https://forum.mautic.org/u/aslan1)\ **Post date:** [November 10, 2022, 3:42pm UTC](https://forum.mautic.org/t/mautic-update-stuck-on-clearing-application-cache/26019/1 "2022-11-10T15:42:22Z")
**Your software** _My PHP version is_ : 8.0 **Background** _I am_ updating using the mautic dashboard. (bell icon) Previously it was stuck on extracting package which took a week to fix but now its stuck on the next stage. **The problem** The update is stuck on clearing application cache. I waited a long time but it does not progress. _Steps I have tried to fix the problem_ : I increased max execution time from 30 to 500. I increased max input time from 60 to 320. ---
**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\ **Post date:** [November 10, 2022, 6:01pm UTC](https://forum.mautic.org/t/mautic-update-stuck-on-clearing-application-cache/26019/2 "2022-11-10T18:01:56Z")
Try updating vi a cli as its more reliable. > **[Updating at command line](https://docs.mautic.org/en/setup/how-to-update-mautic/updating-at-command-line)** > > . Before you commence updating Mautic, please ensure that you have a tested backup of your Mautic instance. This means that you have downloaded the files and database of your Mautic instance, and you have recreated it in a test environment somewhere... Also before attempting to upgrade: - create a backup - go to mautic root folder and clear cache with the following command: rm -rf var/cache/dev/\* var/cache/prod/\*