# Mautic users: Do you expect to be warned if a stage change didn't happen?

**URL:** <https://forum.mautic.org/t/mautic-users-do-you-expect-to-be-warned-if-a-stage-change-didnt-happen/17089>\
**Category:** General Discussion\
**Created:** [November 21, 2020, 12:15pm UTC](https://forum.mautic.org/t/mautic-users-do-you-expect-to-be-warned-if-a-stage-change-didnt-happen/17089 "2020-11-21T12:15:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [November 21, 2020, 12:15pm UTC](https://forum.mautic.org/t/mautic-users-do-you-expect-to-be-warned-if-a-stage-change-didnt-happen/17089/1 "2020-11-21T12:15:12Z")

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Users of Mautic, I’d love your thoughts on this:

A campaign action can change the stage a contact is in, but if they are **already in a higher weighted stage** , it will not execute, because you can’t change to a lower weighted stage.

For example if your contact is in Stage B, with a weighting of 50, and the campaign action should move them to Stage A, with a weighting of 25, that isn’t possible.

Would you expect to see a warning about this in the contact activity history if they were in that campaign?

Something like this:

 ![99807856-d5264380-2b1e-11eb-9ca4-fca74430f4f8](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/effb1f6fc2d83e78160a1a205dc18ca7d0a37e8c.png)

Or would you think that because this is normal behaviour, you should not be alerted that the stage change did not happen?

So it would look something like this:

 ![screenshot-local.mautic3-2020.11.21-12_16_36](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/06b03720cdba0b1f9a535ca62a9901c5a7108e68.png)

Currently we show a pretty poor message (Generic Error)

 ![screenshot-local.mautic3-2020.11.21-12_17_03](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/cd701d257db3687246ebaad82100a5b487f08e56.png)

There’s a PR to [remove the error entirely](https://github.com/mautic/mautic/pull/9421), but I’d value your insights as to whether you’d expect to see a notification about this failed action or not.

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**Author:** ![gabe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gabe/32/436_2.png) [@gabe](https://forum.mautic.org/u/gabe)\
**Post date:** [November 24, 2020, 3:04pm UTC](https://forum.mautic.org/t/mautic-users-do-you-expect-to-be-warned-if-a-stage-change-didnt-happen/17089/2 "2020-11-24T15:04:03Z")

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I’d expect a better error. I think this rule that contacts can only move to a higher stage is not obvious at all and therefore better communication would help.

I’m general, I don’t really understand why this is even a limitation of Mautic. I use the API to move contacts to lower stages and that works just fine. Not sure why we would even want this functionality to be blocked in the first place…