# Mautic whitelabler not working on bitnami image from aws

**URL:** <https://forum.mautic.org/t/mautic-whitelabler-not-working-on-bitnami-image-from-aws/30980>\
**Category:** Design\
**Created:** [February 20, 2024, 1:54pm UTC](https://forum.mautic.org/t/mautic-whitelabler-not-working-on-bitnami-image-from-aws/30980 "2024-02-20T13:54:35Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 1, 2024, 7:51am UTC](https://forum.mautic.org/t/mautic-whitelabler-not-working-on-bitnami-image-from-aws/30980/5 "2024-03-01T07:51:11Z")

</div>

> [@w3bee](#):
>
> I think bitnami changed the file structure and blocked any outside access to files.

Well, then your assumption might be right:

> I think bitnami changed the file structure and blocked any outside access to files.

It’s really hard (and counterproductive) to support bitnami and softaculus installs.  
It is always better to ask them what they did and why.

[https://bitnami.com/stacks/forum](https://bitnami.com/stacks/forum)

---

_[View the full topic](https://forum.mautic.org/t/mautic-whitelabler-not-working-on-bitnami-image-from-aws/30980)._