# MaxMind GEO & Others failing, not working

**URL:** https://forum.mautic.org/t/maxmind-geo-others-failing-not-working/28094
**Category:** Product Support
**Created:** [May 21, 2023, 9:45am UTC](https://forum.mautic.org/t/maxmind-geo-others-failing-not-working/28094 "2023-05-21T09:45:37Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rudy72](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@rudy72](https://forum.mautic.org/u/rudy72)
#### Post date: [May 21, 2023, 9:45am UTC](https://forum.mautic.org/t/maxmind-geo-others-failing-not-working/28094/1 "2023-05-21T09:45:37Z")

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Hey guys, not able to get maxmind or any other ip config to work… it keeps returning 0 / false… I have tried multiple things

 ![superscreenshot-2023-05-21-11.43.59](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/be70a18dffb2597a775857382c2367e9346cb09e.jpeg)

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### Author: ![rudy72](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@rudy72](https://forum.mautic.org/u/rudy72)
#### Post date: [May 21, 2023, 7:30pm UTC](https://forum.mautic.org/t/maxmind-geo-others-failing-not-working/28094/2 "2023-05-21T19:30:59Z")

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I manually added the maxmind file, then it worked. any reasons why the automatic request would fail?  
I tried on both railyway and digital ocean

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### Author: ![rudy72](https://avatars.discourse-cdn.com/v4/letter/r/c67d28/32.png) [@rudy72](https://forum.mautic.org/u/rudy72)
#### Post date: [May 21, 2023, 7:31pm UTC](https://forum.mautic.org/t/maxmind-geo-others-failing-not-working/28094/3 "2023-05-21T19:31:32Z")

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wish support could be better tbh