# MaxMind GeoIP2 credentials
**URL:** https://forum.mautic.org/t/maxmind-geoip2-credentials/2875
**Category:** Product Support
**Created:** [December 1, 2015, 12:35pm UTC](https://forum.mautic.org/t/maxmind-geoip2-credentials/2875 "2015-12-01T12:35:23Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@milescantley](https://forum.mautic.org/u/milescantley)
#### Post date: [December 1, 2015, 12:35pm UTC](https://forum.mautic.org/t/maxmind-geoip2-credentials/2875/1 "2015-12-01T12:35:23Z")
Hello Alan
I have the same issue on our self hosted version of Mautic, as this - [https://www.mautic.org/community/index.php/1103-maxmind-geoip2-not-working](https://www.mautic.org/community/index.php/1103-maxmind-geoip2-not-working)
Our credentials (free trial only) are 107049:LlCz3Z3tCfV3 (in the format they are entered into Mautic).
Please could you test these (don’t use all the IP requests if possible!) and let me know what is wrong?
KR
Miles Cantley
Stream Enviro
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### Author:  [@milescantley](https://forum.mautic.org/u/milescantley)
#### Post date: [December 1, 2015, 12:35pm UTC](https://forum.mautic.org/t/maxmind-geoip2-credentials/2875/2 "2015-12-01T12:35:23Z")
Hello Alan
I have the same issue on our self hosted version of Mautic, as this - [https://www.mautic.org/community/index.php/1103-maxmind-geoip2-not-working](https://www.mautic.org/community/index.php/1103-maxmind-geoip2-not-working)
Our credentials (free trial only) are 107049:LlCz3Z3tCfV3 (in the format they are entered into Mautic).
Please could you test these (don’t use all the IP requests if possible!) and let me know what is wrong?
KR
Miles Cantley
Stream Enviro
---
### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/maxmind-geoip2-credentials/2875/3 "2020-02-02T22:56:53Z")