# Monitored Inbox Assistance

**URL:** <https://forum.mautic.org/t/monitored-inbox-assistance/25327>\
**Category:** Product Support\
**Created:** [September 7, 2022, 6:37am UTC](https://forum.mautic.org/t/monitored-inbox-assistance/25327 "2022-09-07T06:37:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [September 7, 2022, 6:37am UTC](https://forum.mautic.org/t/monitored-inbox-assistance/25327/1 "2022-09-07T06:37:22Z")

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Hi

I was wondering if someone could maybe give me an explanation on how exactly this feature of Mautic works. Years ago I had it working to fetch bounces, however I think and hope to believe it has evolved since then,

My question is, is the Monitored Inbox feature able to parse through a specific inbox and get the replies from a specific contact and put this reply in the contact card ?

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [September 7, 2022, 10:39pm UTC](https://forum.mautic.org/t/monitored-inbox-assistance/25327/2 "2022-09-07T22:39:59Z")

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Don’t know if this will work, check the section towards the end of the article link below titled “Automatic Bounce Handling”

> **[Install Mautic Self-Hosted Email Marketing on Ubuntu 20.04](https://www.linuxbabe.com/ubuntu/install-mautic-self-hosted-email-marketing-ubuntu-20-04)**
>
> This tutorial will be showing you how to set up Mautic email marketing platform on Ubuntu 20.04 with Apache or Nginx web server. Mautic is a free open source alternative to commercial email service providers like MailChimp. Mautic Features Lead...