# Monitored Inbox Settings not working for office365 and gmail

**URL:** <https://forum.mautic.org/t/monitored-inbox-settings-not-working-for-office365-and-gmail/28907>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [August 11, 2023, 9:36am UTC](https://forum.mautic.org/t/monitored-inbox-settings-not-working-for-office365-and-gmail/28907 "2023-08-11T09:36:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![shyamalm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/shyamalm/32/1394_2.png) [@shyamalm](https://forum.mautic.org/u/shyamalm)\
**Post date:** [August 11, 2023, 9:36am UTC](https://forum.mautic.org/t/monitored-inbox-settings-not-working-for-office365-and-gmail/28907/1 "2023-08-11T09:36:42Z")

</div>

**Your software**  
_My PHP version is_ : 7.4.23  
_My Mautic version is_ : 4.4  
_My MySQL/MariaDB version is_ (delete as applicable): 10.3.37-MariaDB-0ubuntu0.20.04.1

**Your problem**  
_My problem is_ : In Monitored Inbox Settings IMAP configuration is not working for office365,gmail.  
Please let us know how we can configure Monitored Inbox Settings to fetch bounce mail.  
Awaiting for you reply.