# move bounced email to other segments

**URL:** <https://forum.mautic.org/t/move-bounced-email-to-other-segments/10292>\
**Category:** Product Support\
**Created:** [February 27, 2018, 7:57am UTC](https://forum.mautic.org/t/move-bounced-email-to-other-segments/10292 "2018-02-27T07:57:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![niktarin](https://avatars.discourse-cdn.com/v4/letter/n/e9a140/32.png) [@niktarin](https://forum.mautic.org/u/niktarin)\
**Post date:** [February 27, 2018, 7:57am UTC](https://forum.mautic.org/t/move-bounced-email-to-other-segments/10292/1 "2018-02-27T07:57:41Z")

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Hi,

Although I love mautic some simple (IMO) are driving me crazy.  
How do I move contacts from one segments if the email is bounced?

My logic says that I create a campain and add a condition to do that. But I can’t find anything to perform this task

Can anyone please help ?

Kind Regards

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [February 27, 2018, 9:29am UTC](https://forum.mautic.org/t/move-bounced-email-to-other-segments/10292/2 "2018-02-27T09:29:41Z")

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Check here --\> [https://www.mautic.org/topic/how-to-track-unsubscribers/#post-98945](https://www.mautic.org/topic/how-to-track-unsubscribers/#post-98945)

Use the search forums option before post there are a lot of question that has been answered and reply already. Help us keep the forums clean and update.

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**Author:** ![niktarin](https://avatars.discourse-cdn.com/v4/letter/n/e9a140/32.png) [@niktarin](https://forum.mautic.org/u/niktarin)\
**Post date:** [February 27, 2018, 11:20am UTC](https://forum.mautic.org/t/move-bounced-email-to-other-segments/10292/3 "2018-02-27T11:20:04Z")

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Hi thanks for the reply.

The url is not wokring. this seems to work: [https://staging.mautic.org/forums/topic/how-to-track-unsubscribers/#post-98945](https://staging.mautic.org/forums/topic/how-to-track-unsubscribers/#post-98945)  
If this is correct then the use of filtes is suggested.  
Filters on segments are a mess. I am going to report a bug since this is not working on my end.  
Besides this I am talking about moving the contacts not filtering them.  
Thanks again. Would love to find a solution for this